On Saturday I went to exchange some spoiled meat, and I was helped by a tall, brunette so-called manager with a bun in her hair. She didn't know what to say, she didn't help me and she was rude. She abandoned me with a cashier who was not her responsibility. It was the worst experience of my life since no one could help me and I was throwing my money away. The so-called manager left me and left and I was left like an idiot waiting for service. A store this nice can't have that kind of people in charge. Rude people who don't solve problems and the meat was in poor condition. I demand better service and I demand that inspectors visit that store. Don't throw away your money, don't go...
Read moreCAUTION! The food is great! BUT be cautious with their products.CHECK EXPIRATION DATES! I purchased 4 packs of Atole de chocolate, when I was ready to make, I noticed it was EXPIRED. Went to take it back but the lady that wears the tight corset told me since I didn’t have a receipt she couldn’t do anything because she doesn’t know if I really purchased it there. Which is understandable but she didn’t even try to apologize. So as far as customer service and quality… I rather support a different store. The manager needs to...
Read morePurchased a large amount of different Meats for a party and the service was HORRIBLE meat people were RUDE and seemed bothered to be helping with large order, asked for a specific meat cut and they did not want to do it, they promote their store for you to be able to order your special cuts but when you request it they are bothered . Guy in charge of the meat area is not the nicest I’ve been shopping with them for a while now I love the store it self very authentic but the people...
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