Burger Street — Restaurant in Fort Worth

I hadn't been there in a long time. Decided to stop in for dinner. The employees were all so nice, professional, and helpful. However, my complaint is with the cleanliness of the restaurant. The eating area used to be so neat and clean. Was a nice atmosphere. The tile and flooring is nice but I noticed that the walls had spills that had run down and dried on it. The tables were clean but the salt, pepper, and condiment holders looked dingy and dirty. The seating was ok but the window seals next to them looked dingy. The little bar area to the back of the seating area looked dirty because the stools and chrome bottoms were dirty and rusty looking. I had to go to the ladies room. Again the tile and flooring are nice enough but the toilet seat doesn't fit the toilet. The toilet was dirty inside. The sink looked like it didn't fit. The water faucet looked old and dingy and the sink didn't even look clean. No paper towels, and the hand dryer doesn't work. The trash can which is aluminum, looked dirty with something all over the sides. There were napkins all over the top instead of in the can. Probably because it looks so nasty that no one wants to get close enough to it to even step on the lid opener. The front counter was neat but the napkin holders, etc looks like it hadn't been wiped down in months. All this makes me have 2nd thoughts about the cleanliness of the food and prep areas. Don't think I'll be going back...

11:54 AM here in Fort Worth Tx and I have just called to place an order for our agency consist of 3 people (Yes 3) and had to call 5X because no one would answer the phone except I was directed to an answering machine..I finally got a live person on the other end and she asked me for my order, but not until she said in the future I will need to call at 10AM if i needed to place an order so they can have time to prepare as they usually have a rush hour, I asked if it was something they did that Burger Street required of their employees and she said No but they were just giving me the heads up...Ummmm Okayyyy aren't I part of that RUSH HOUR and aren't WE as Customers IMPORTANT and don't you want our business and our money??!!!!...If Burger Street can't handle 3 orders that didn't order at 10AM but instead at 11:54AM then perhaps we will take our lunch hour somewhere else...we were shocked at the attitude of this employee and we are paying customers...I plan on not only leaving a review but also calling Corporate as well...How...

Born and raised fort worth Texas my family and I have eaten here countless times and never had an issue but yesterday my wife and I were out and about decided to grab a buger and well this time both of us got sick the burger tasteed like an old meat mix tried to take them back in but the door was locked and the driver thru was packed I spent 40. Dollars and some change for two combo meals and one onion ring and a bowl of chilli Fry's , onion rings and chilli was good how ever the Frito chips that came with the chilli was already opened and the two bacon burgers were awful I felt like I got robbed and now both my wife and I are sick like food poisoning I'm not sure if the owner has changed or just supplier but who ever is cooking might want to try their stuff out before serving to paying customers !!!! Tried calling the phone number listed but...