Rainbow Shops — Local services in Fort Worth

Came in today to make a return. Had all of my receipts and orders organized to make my return as easy as possible just to have the worst store experience. Reading online I thought as long as one had their original receipt as well as items in original condition, they remained eligible for a full refund with returns made both in store or via mail. As someone who struggles with sizing, finding fashionable styles in store as well as major social anxiety, this prompted me to continue with not only one, but two large orders as there was a store location within 15 miles and I wouldn’t have to worry about losing money with my purchases. Despite, taking material and sizing recommendations, 60% of my order didn’t fit as intended upon arrival leading to my return. During the return, the store associate failed to inform me that due to purchasing with PayPal which most people use for safe and swift online purchases, I was only eligible for store credit which completely defeated the entire purpose of my purchases in the first place as well as my visit to the store location. I was only informed AFTER the credit was processed and then also told there was no way to undo this. No one apologized or took any accountability for the associate’s mistake as they made a decision for me without ensuring what’s best for the customer. I ended up not only losing money as the store didn’t carry practically anything I wanted online (as expected), but forced to shop at the store again as I now have $8 in useless store credit. Thank goodness, I had two separate orders as I was able to package the second order and return it via mail for a refund which I wanted in the first place. Definitely made me regret ever shopping with this company in the...

What a cool deal! Instead of getting something special,, I purchased 12 something specials, all for $100. I could not believe the prices! My wife loved every one of them. If was a fun day out. A special day for just my wife and I. I was prepared to spend $1000 to $2000 on my wife 8for new cloths. We went to one fancy shop and dropped $480 for one blouse. On a Google search whim we found Rainbow. We got more that 10 times the outfits for 20% of the cost. YES, We were and are sold. We'll be back. It made lunch at a fancy place on Camp Bowie all the more fun. " get anything you want honey while I have one...

The store was some what a mess. Kinda of confusing because they have signs but they really dont apply much. Huge selection though. Prices are good on most of it. The staff..thats something else. The old white lady with an accent was the slowest cashier ever.and it was like she was doing it on purpose. Literally 15 people deep in line she called for back up and the lady who was checking out had 6 huge bags of clothes. and the sizes run so small. Like Chinese sizes.....