I don't know if this is a policy at Victoria's Secret, because I went to the Eatontown location and the girls behind the register did the exact same thing. But typically, when you are behind the register and you see a line forming, or a person standing there waiting to check out (aka spend money at the store you work in), common sense is to say "Next," or " Can I help you?" The girls at the register, at both locations, did neither, just walked away, began having conversations, and were beyond rude. And I recently went to the Eatontown location and was approved for the member's card, however it takes some time before the card is delivered to your address. So when I stopped in today to purchase an item, I was told I could still put the purchase on my card, to redeem points and to show that I was being active with my account. I replied yes and after three failed attempts, I was told to pay with cash/card, which is something that I wanted to do from the very start. I will say that there was an associate, at Freehold, who was very nice, patient, and helpful. And the guy who finally rang me up, at Eatontown, was kind as well. But better customer...
Read moreI was in the store last night 12/14/23. I was in need of help getting sized for a bra. I buy all my bras and underwear from Victoria Secret and so does my daughter. Well I was in there last night asked a sales girl for help with measurements well she had no clue what she was doing. My size has changed like most women’s do. She asked another associate and that one was no better. So to make a long story short, they had me try on 2 different size bras, neither fit and when I rang the bell in the dressing room no one came to help me. This store is horrible I am so disappointed that the store in Sea Girt is gone the women in there were amazing. The people that work in this store don’t know there head from there butt. I now have to find a store that will actually help me. I purchase a lot of stuff fro Victoria Secret and even opened up a charge card now what do I do. I will never go back in that this store unless you actually get people who care about...
Read moreHow bad yesterday I was one of the employees I turned out ugly and a manager what a bad service and said that she was the boss and said you know who she is and or she told me to go and turn off the things I was carrying and I wanted to grab more and they were angry that It's someone's fault that they are like this if they don't want to work that they work, it would aggravate them but I was sorry or saying that I was watering down size medium. I shouldn't touch it, the size was down, the wra size small, I dreamed I was seeing the design, the bad service from that store, I always have customers, and I've never seen staff like that, so I already bought 2 from Brazil, just come back for one thongs. and for him to treat me badly that's bad next door I'm going to record them, there's not a hundred that insults the person, one just...
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