Sleep Outfitters of Gadsden — Local services in Gadsden

You can’t go wrong going shopping here, Shannon is super friendly and knows her sleep stuff! My husband and I went in not having the slightest clue of what kind of mattress we wanted and walking through the door, seeing all the choices was a little overwhelming/shell shocking to say the least, but within minutes Shannon had us guided to and trying out the bed that we absolutely fell head over heels in love with, from start to delivery it has been hands down the best and easiest purchase we have ever made. We slept on our new bed for the first time last night and we couldn’t be happier with it! We 10/10 recommend sleep outfitters and Shanon for all your sleep needs! From mattresses to pillows and mattress protectors they have it all and with all the choices they have it’s a good thing that they have Shanon who is more than happy to help you find exactly what it is that...

My elderly mother-in-law went to Sleep Outfitters in South Charleston WV on August 31. She chose a mattress, applied for credit and was told she had been approved. However, the salesperson told her they could not complete the sale and arrange delivery until she received the actual credit card in the mail. After about 2 weeks she had still not received the card so after a few calls to the store and the bank she was told they would cancel the first card and issue a new one. As of September 21 she still didn't have the card so her son-in-law went to the store with her. They then agreed to go ahead and deliver the mattress on Thursday the 24th. Well, they never showed and also didn't call her. So she called them Friday morning and canceled the order. And they didn't even offer an explanation or an apology. Terrible way to do business and to treat an 83...

My husband and I came in looking to replace our 12 year old mattress. We had put off mattress shopping because we were unsure of what was the best mattress for us and we just dreaded the whole experience. But Shanon greeted us at the door. She gave us a short questionnaire and then had us try out mattresses that she felt would be a perfect fit. And she was right. We found, in a very short time, exactly what we were looking for. My husband and I were both extremely pleased with the whole experience. No drawn out sales pitches or feelings of being pressured to buy. We are excited to get out new mattress and start getting a good nights sleep again. Thank you Shanon for finding us that perfect mattress and making our visit such a...