Five Below — Local services in Gadsden

I had previously given this store 5stars because I had NEVER had a negative thing to say about it..UNTIL the most recent two visits..NOW I have to change my ratings.and yes I realize that the holidays always make things a lil stressful at times but my ratings are because of two very unprofessional incidents(one was a major invasion of my privacy that left me speachless!!)on two separate occasions with an employee whom I found out today was in management..since complaining to management about a fellow manager rarely does good..and I truly hate this..for several reasons..PLUS..I really enjoyed shopping here!!! Now mind you ..I will definitely stop in the next time I am out of town and drive by one.I HAVE NOTHING against the 5 Below store franchise 😊..just their choice of employees (one in particular) at the store in...

I was with my sister in law and my 16 year old daughter. My sister in law got a few thing from the Christmas stuff. She went before me. The Christmas stuff said 50% off. When they didn’t ring up that way my sister in law said something to the cashier. She ended up putting some things back. Again something didn’t ring up right. Again we r told it’s not apart of the Christmas sale however it had Christmas hats on. She got charged full price on everything. And when she said something to the cashier he looked at her and said will maybe if u wasn’t distracting me I wouldn’t have. Needless to say I walked out no buying my items. I just wanted something for my grandsons and ended up leaving with nothing.i will never come back to...

This was the first time I’ve been to a Below Five store. Upon entering I was pleasantly greeted and found a treasure chest of items, mostly Hello Kitty, which was what I was looking for. The young woman working there was very professional and efficient. She was the only employee I could see and she was juggling several tasks, making the customers in store her number one priority. As soon as a customer was walking toward the cash registers she made sure to be there immediately. I was very impressed with her high level of costumer service which was reminiscent of luxury boutiques. Five Below has become one of my...