Horrible service! I was checking out and because there was no price on one pair of pants I was purchasing it became a thirty minute fiasco. First, the "gentleman" who was checking me out needed someone to go back and check the price and when there was confusion about which pair of pants I was purchasing, I went back to help them find the pants. When I came back to the register to finish checking out there was a different "female" cashier who was now checking the person in line behind me out. When I asked what was going on?... I was given the answer from the "new" cashier that she didn't know when I would be back. Really? I'm helping target employees do their job accurately so that must have been confusing for them. So I waited patiently for her to finish checking the other customer out and then she pulled my order back up in mid transaction. She then proceeded to check us out, However, in her zeal to check other people out and remove the cashier that was helping me, this "new" cashier put a free pair of pants in my bag. This pair of pants was used to try and find the price of the pants I was purchasing. So when I got home I had two pair of $30.00 pants for the price of one. Thanks Target! Of course, since I was honest I had to be inconvenienced again by Target by going back to the store and returning the "FREE" pair of pants. Thanks for your excellent service Galesburg Target. Especially when I returned the free pair of pants the customer service individual was rude! I demanded to see the Manager. He was less rude and very confused at how his employees were dealing with customers at the check out lines. These managers should know what is going on in...
Read moreThey ruined the store. They have a lot less selection and things are scattered about the store. Purses are in at least 8 locations, gloves in over a dozen places, and drinks scattered throughout 5 aisles plus endcaps. Things are difficult to find. They've have raised prices significantly. Their clearance prices are much higher than regular prices at other stores as are their sale prices. The store seems obnoxiously bright, which might help older shoppers. THERE WERE ZERO CHECKOUTS OPEN. It is all self service. About 25% of items did not have prices on the self or on the product making shopping difficult. Several aisles were blocked by employees with huge carts and were unshoppable. A few other employees followed me around asking if I needed help. One "No thanks" should have been enough. There is now a Starbucks inside instead of the little sit down eating area that used to be nice if you were shopping with somebody who shopped too long. They have a few upscale organic items in cleaning supplies, toiletries, and feminine products but not much of a selection; the prices on such products are extremely high. In a town with fewer and fewer options, this a big disappointment, likely a corporate decision. Sadly the store is never as busy as it used to be,...
Read moreRinging up my items today and one of my products rang up and incorrect price. I asked an associate for help. She comes over looks at my item and asked where I got it from. I explained an end cap and there are more over there. She actually goes to the back of the store as I am waiting and waiting for her to come back. At this point another associate approached me and asked if I needed help. I explained what was happening. At this point the original associate came back and stated the tags were in in the wrong spot. It was ten dollars on sale for five dollars. Hope five dollars was worth a customer. She made me feel like I...
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