Megabytes Computers — Local services in Galveston

Took my laptop in for repair, and the issue was quickly fixed. 3 days later laptop messed up again and learned Megabytes business hours are a loose approximation on when they may or may not be there. So after having to call the owner to figure out when they would be open, even though according to their store window and website they should have been open, and then waiting for the owner to show up, after he told me he would be there, I was able to get my laptop fixed again. Again once the work started it was completed quickly. A month goes by and laptop won't boot up again. Try to take it back, and again jump through the hoops of when they will be open. This time I'm told to call him before I drive over, I do. I confirm that I'm bringing my laptop, and that someone will meet me, told to call back when I'm 5 minutes away. Call them back when I'm 5 minutes away like I was asked. 30 minutes later of waiting I call the owner back, get a lame excuse about being sorry, and am told to drop the computer off at the beauty salon next door. Nope, that's how things get stolen. So it doesn't matter that they offer a 90 day warranty on work performed, because they won't actually be there to fix any issues. Here's a tip: it's not the customer's responsibility to track you down. Fix your business hours if you're not actually going to be there. This story does have a happy ending though, took the laptop to another place on the island, and happy to say it's still chugging along with no issues. This was months ago, I waited to make sure the computer wouldn't mess up again. So to summarize: Pro- quick, Con- bad customer service, poor communication, poor availability, work performed...

I needed my computer fixed because it was running beyond slow. I called up Megabytes because they opened the earliest. They had my computer fixed the next day. Well worth the reasonable price of $85.00. If it was not for them, I wouldn't be able to make this review from the computer that they fixed. It was so slow before they fixed it, now it is like new. I can now use my computer for school and work. GREAT JOB Megabytes Computers in Galveston!!! Five Star rating. I would give you more stars if that...

The service and support here at Megabytes were absolutely exceptional and I would highly recommend them to anyone in need. Thank you for going above and...