Appliances 4 Less Richmond — Local services in Glen Allen

I don't really have anything different to say from the other reviews, but will add my two cents anyway. We just bought a washer last week, and it was our 2nd purchase from them (replaced an oven last year). The staff is extremely friendly. He asked what we were looking for, and it's obvious he knew every washer in the store (I think there were 8 to pick from). Within thirty seconds, after listening to our needs, he helped us narrow it down to two, and then was super patient while we checked reviews, compared prices with big box stores (honestly this is the best part because these appliances are SO much less than you get at the store. We saved like four hundred dollars). When we had picked it out, he wrapped it for us, and told us we could pick it up tomorrow once we secured a truck. He even helped us load it on the truck! Can't recommend Appliances 4 Less enough. Two other comments that I think apply to most scratch and dent places: Before we bought our oven last year, we had gone to a bunch of places before here, and the decision fatigue was overwhelming. I thought it would be a negative thing, but only having a couple appliances to choose from was actually pleasant and made it easier to shop. The second comment is: if we set a budget for $500, and then compare what that money will get us at a retailer, then at this place we're able to get a much nicer appliance for the money. The "scratches and dents" are practically invisible on both appliances we've bought, so it doesn't feel like a compromise in quality. Overall, 5/5. I hope my other appliances don't break or fail, but when they do, we're headed to Appliances 4 Less...

Qiao was great to work with. He answered all of our questions and we got a good washing machine for a lot less than any of the other local merchants. We purchased the machine on Sunday and needed to have it delivered. He promised to call us on Monday in order to set up a delivery date (Wednesday) once his truck came in. He then promised to give us a call first thing Wednesday to confirm the time of our delivery. He did everything he promised to do and was also on the truck to complete the delivery. They also hauled away our old one! Great service and we will be back when our old dryer gives out! ...

I am absolutely thrilled with my experience with Appliances 4 Less for my recent appliance purchase and delivery! From start to finish, their outstanding customer service made the entire process a breeze.

They exceeded expectations in catering to our needs for delivering appliances to several locations within a short timeframe, a feat that would be unattainable with other appliance retailers. Despite offering discounted items with minor imperfections, their service stands unrivaled compared to...