GO TO THE BETTER THEATER!! I just spent $60 to purchase a ticket for Wicked and a couple of promotional items. The promotional bucket comes with free popcorn. I didn't want my popcorn in a dirty bucket. The manager, Jonathon, refused to simply give me a small popcorn. He told me I'd either have to buy another popcorn or just not get it. And the worst part was his nasty demeanor and the way he talked to me. I immediately asked for a refund. And then he refused to give me the receipt so that I could have proof of purchase in case my money wasn't returned. Such a horrible experience!! It was my first time here and I will...
Read moreWhat should've been a simple viewing of Disney's Jungle Cruise on my wife and daughter's birthday felt more like a 2hr long rock concert. Even after my wife asked the staff for the volume to be lowered, which it was for the last couple of trailers, the entire movie was blaring. We even checked with the other family after the movie was over and they agreed that it was incredibly...
Read moreRude. Unprofessional. Staff kept back talking when we’d ask questions. They didn’t offer to try and compromise with us over a ticketing situation. We were instantly rejected and kicked out. Rude management completely unprofessional. Didn’t apologize for the inconvenience they just ruined our plans along with our time. Do...
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