Love UW credit union as a whole. But who ever was branch manager of this location (on 7-24-2019) let me stand waiting as she small talked with the costomer before her. The other teller was servicing the drive through window with no regards to the fact that I had been standing there waiting longer then any if the drive up customers. When they were done talking I asked to deposit a small check into my account and was told. " Because the check is from an insurance company you will need youre wife to sign as well." I had no problems depositing a check from the same insurance company weeks ago at a differant UW location and the check was over 10x the amount. This interaction...
Read moreI’ve only had my account with them for about a month and I. continue to have issues. It’s disappointing to come home after a long day at work only to find out that my bank doesn’t even have a 24/7 1800 help number should I need them after closing time like right now. Also not sure about any other location but the Port Washington one has the slowest service no matter what time of day I’ve gone and I’ve been there in the morning, durning work hours and after work hours and each time I’ve sat in line for 30-45 mins. Not sure how much longer I will continue to...
Read moreI have done business with UWCU since 2008 when my daughter took out a checking acct at the UWM campus. Based on her feedback, I decided to do the same and have been impressed with their customer service and top tier technology. Most recently, we took out a line of credit and first mortgage to facilitate a condominium purchase. They, Isaac Haight and Christen Hansen, worked together to make our necessary purchase funding level a reality when other lenders supposedly could not. This was the best home purchase loan process i've...
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