One star for the employee other than Seth. Called ask the person on the phone, Seth if they had a specific Haynes Technical Repair Manual, he said let me check. A few moments later came back said he showed one in stock, okay. I ask again was he for sure because I would be driving in one way about 30 miles from Beggs, OK. Again he said yes they had the manual. So I leave drive to Glenpool, OK. Autozone on Vancouver Street. Get there Seth in a relaxed state doesn't wait on us The other gentlemen did and low and behold they don't have the Haynes manual. Instant seeing Red. So will not be returning to Autozone for as long as I can possibly avoid to. Try give our business locally and BAM screwed. ORiley's Glenpool OK called another store went there and bought a...
Read moreI went in to have my battery checked. It was found to be bad. The battery was within warranty and then replaced hassle free. The battery was replaced by Michael L! He did an awesome job. After personally struggling to remove the terminals due to corrosion, Michael L came out and knew exactly what to do. He had the terminals removed and new battery installed in no time. He and I have tackled several jobs before. He helped remove safety screws to replace a taillight in a different vehicle previously...can't say enough about Michael L! The manager on duty was very helpful and knew her stuff! The people that work here are high quality! I picked up a couple things just because their customer service...
Read moreMultiple visits and phone calls in past two weeks, Liz has WAY exceeded expectations in customer service! Her counterpart, Kevin, has been equally professional and helpful. This store is NOT the most convenient location or closest to home for me, I recently just dropped by the first time on my way back to Tulsa....... their service has been so over the top that they are now my preferred auto parts store and I will definitely drive the extra few miles and put up with the horrible Starbucks traffic situation to shop here. I have NEVER left a review for any retailer before, not related to anyone affiliated with this place, just wanted to find a way to say "THANKS", and...
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