These girls have always taken care of me i have come to them for all my jewlery i purchased my first 10k rope necklace from them in 2017 and i was approved on finance and taught how to pay the least amount for a beautiful piece of gold which now with raises in gold value is well above what i paid for it...this relationship carried over into 2019/2020 whe. I needed my class ring repaired with black onyx...i went to 2 other places and they told me it would be 500 to replace...i came back to my girls and they told me it would only be 300 for a brand new diamond cut onyx and repair...it meant alot to me and the fact they went out of their qay to make sure i was happy and that it was affordable to my budget...my latest purchase was a custom made 10k Trident pendant with a 10k Franco chain necklace... They really went above and beyond for me and had it custom made from the piece i provided (it was not a pendant that was made naturally) it was crafted and presented to me only 1 week later!!!! I couldnt be more blessed with this piece of jewlery and alot of people throw an aquaman look alike towards me (courtesy of Jason momoa) haha so i feel complete and proud of everything they have done for me! I recommend this place for any jewlery needing repair and jewlery purchasing and the best customer service ive ever had the privilege of having...i feel like a family member here they always know my name and face and that is something you cant put...
Read moreAs most of us know, the majority of jewelers will only go so far In pleasing their customers before they overstep their financial needs. I have gone to numerous jewelry stores in the DFW area in search of a rope chain that was just the right width/length/and weight due to issues I have experienced in the past. Amy went beyond what she had to do in order to try to imagine what I was looking for; and found the perfect one after about 30 minutes of sorting through and weighing chains. On top of the exceptional customer service. The prices here are unbeatable; in addition, they offer full trade in value of your jewelry -any- time you want to upgrade which is a deal I have never heard from any jeweler with the quality and pricing of the jewelry they have. I would deeply recommend Royal to anyone looking for a hassle free jewelry buying experience. (yes they...
Read moreWe love ❤️ this store! Me and my husband bought my first wedding ring set here , then we upgraded to another ring which they made super easy to do and affordable! I also have bought 2 watches for my husband from here and he got me a diamond bracelet from here as well. The quality of their jewelry is good and prices are very affordable. Today we went in for a repair on my ring and left with a beautiful upgraded wedding set and I’m obsessed with it!! Their customer service is above and beyond !! They are like family now lol 😂 Thank you for always taking such great care of us , see y’all soon...
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