Went here a on a trip to Mystic a few months ago with my husband and infant to look for a present to bring home to my brother whose birthday was approaching. My husband was bombarded by a lady (thin, with short hair and a hat--my husband said she smelled of cigarettes and alcohol) who insisted he buy a baby bag... She gave him a 10-minute demonstration of its functionality, even though we never displayed any interest in it. She didn't even ask us what we were in there looking for before also trying to sell him on a book about parenting. He was definitely non-verbally expressing disinterest in being sold anything, but she kept pushing. Not sure if she was the owner, but she certainly acted like she owned the place. When she went back to working on whatever she was doing behind the counter, it seemed like she was being kind of rude to her coworker, which was very off-putting. We ended up finding something we liked, but I decided against getting it because I didn't want to have to have any more contact with her. It was a neat place, and they had a great selection, but I think that a shop is only as good as its employees, and I did not want to give a woman like that...
   Read moreMy nephew was visiting from Mexico, and I took him to Mystic to share a truly New England experience. As we were walking through town, and browsing the local shops, we came across the Trove. Upon entering the store, we were greeted warmly and enthusiastically. One of the women working there noticed that I had an unlit cigar in my hand. Quickly she said "I know exactly what you need". She led me to a set of very nice rocks glasses that had a cut-out to hold my cigar. We promptly purchased the glasses, and used them that evening with our cigars. I'm not sure if it was the glasses that made my bourbon taste better or if it was just the culmination of a wonderful day. Either way, thank you. I will remember that day fondly each time I use this glass. I highly suggest you visit this store if you are in Mystic, CT. Thanks again for making an already wonderful day,...
   Read moreWe were there on Dec 6th with some friends from out of town. They have an autistic older daughter. She was looking at the globes and she took one off the shelf. She didnât see the do not touch signs or she would not have taken it down . The gentleman behind the counter yelled âput that downâ she apologized and put it back and he continued on with â there are signs everywhere.â Making sure to point them out to everyone. Totally embarrassed we left the store and the girl working yelled â your the customers, you can leave at any time.â We were all upset because we love this store and the way he was yelling at customers and then for her to chime in. Maybe have some patience with people? Not everyone can read or sometimes overlooking a sign by accident...
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