Staples — Local services in Hagerstown

15MAY2025- I was in here and the young lady working around 5ish in the evening time was such a delight and a super ball of wonderful energy. I absolutely loved the service she bestowed upon me and we had a great professional giggle 🤭 or six as we collaborated on a wonderful banner for my up coming MLB event(to cheer on my nephew{Detroit})in a couple of months. Let’s gooooo!! She get’s 5 STARS ⭐️ just for her.

15Apr.2024 I was just in(12:44pm)there today customer service was absolute garbage. No one wanted to follow through with helping customers. Good luck if you don’t know how to navigate well on the computer. These people they have in there will rush you through explaining usage of the computer and just walk away. IF YOU DON’T WANT TO WORK THEN DON’T FILL OUT THE APPLICATION. That female manager that walked up to the area were you ship stuff, make banners, and signs; your employee was very unprofessional and rude. So yes, she was alright. She was alright being rude as she wanted to be to customers. And you(as a pitiful manager)don’t scare or intimidate anyone. Corporate will be called.

This review was a while back(I’ll leave it)..This location is relatively quiet and it is small and always stocked with most of what you need for home office, school, or office. The UPS 7 days a week is awesome the lady that works in there on Sunday afternoon’s is extremely patient and has superb customer...

I go to this place to return some orders that I need to return. Amazon...the staff seems good, but today there was an employee named Rachel, who was in charge of dealing. There was a problem that she could not scan the code that she printed from them, and she came back and made a second copy, and when she came, she was angry and threw the receipt to us in a disrespectful way in front of everyone. She did not even speak to us and went away. She gave us her back and said everything was done. Even my husband and I kept waiting. Maybe there was something else we should take, but she seemed upset. My husband asked her name and told her, “You are not cooperative at all.” When he blocked one of the people working, he said, “No, she is good.” I don’t know how people evaluate, but This behavior of this woman is completely not good. If she does not like to deal with people, then do not work. Sit at home and be mean to yourself and not to...

I go to Staples a few times a month when my printer decides to act up & normally I feel like I’m bothering the employee that helps me, she just seems so miserable & irritated but today I had an employee named Liz, I believe & she was incredibly helpful, patient but quick, professional & I decided to write a review because she really stood out! The ONLY complaint I have is the amount of wasted paper used for each printing order!! For every one page I have printed, I get a bag & like 5 pieces of wasted paper…. I try to use it for packaging but it’s ridiculous! **See photo— that’s all paper I have to throw away! Update 10-3-22: I just wanted to say that once again I’m SUPER IMPRESSED with this Staples & it’s employees!! Today my husband went to pick up my orders & they already reduced the amount of paper you get...