The staff is very knowledgeable and friendly. Their communication could be better. I ordered a sectional and dresser and was told 7 to 10 days. It was delivered 21 days later. Granted that is on the warehouse and there was a holiday weekend in there too. I went to the store to cancel the order at day 18 and found out I had a delivery scheduled for the following Tuesday but no one had called me. When the sectional arrived it was backwards from what I ordered as far as which end was longer. I went to the store and they apologized and would get me the correct sectional but they have to take the one here back first so I will be without a couch for another 3 weeks. This is on the warehouse though not the store. I was supposed to get a call today to schedule things but no one called. End of the day they are great aside from communication but their warehouse is pretty riddiculous. I was going to buy my table there as well but after all of this hassle with delivery and delays I'll look...
Ā Ā Ā Read moreLove the furniture, just didnāt appreciate being lied to about koalafi! They misinformed me and said that I can pay as much amount as I want and I donāt have to deal with auto pay and when I would put a certain amount of money come to find out they already took that money so technically I got double charge! Thatās my only issue but overall itās good and thereās a lady there. Do not let her convince you to buy more furniture because she be pushy with it ( I gave in why lie) and thatās not good like they be pushing you to buy stuff and I donāt appreciate it. Like I get it, you guys our sales people, but donāt insist on a person buying more furniture if they donāt want it stop being persistent! Itās A uncomfortable situation and I hate having to keep saying NO...
Ā Ā Ā Read moreI went in and bought couple of things and they told me that it would be 10 days this was in the beginning of July In the middle of the month my daughter called they told her the same thing they told me I the same day I purchased At the beginning of the third week I called and they changed from they didnāt have one night stand to bedrails but that they were really sorry and they would call me at the end of the week for delivery Well let me tell you guys itās August one month later and I still have an empty house But...
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