Target — Local services in Happy Valley

Great prices, but selection is limited since the remodel, and you will get charged a bag fee on order pick-ups every time even if you refuse the bag. It's super frustrating that the employees have not been trained or just do not care enough to remove the bag fee when you specifically tell them no bag and ask nicely for them to please remove the fee. Then I have to call my target red card and spend 10 minutes on the phone to get credited back the bag fee. I now no longer order for a drive-up or store pick-up due to this inconvenience. Add to that the trouble of finding the products in the store, which is currently a shambles, and I have just about stopped shopping here, which is a shame. I still go when they have a price that can't be beat, but drive up or store pick up are a no-go because of untrained or uncaring employees and fees that shouldn't be charged. Target was actually sued over these bag fees, Google it, yet they still can't get their employees to properly credit the fee back when bags are not accepted. You've lost my pick-up business Target, do better.

EDIT: I went in for shaving cream because I had a gift card, and even shaving cream is now locked behind plexiglass. No employee ever came when we used the call button, so my wife walked over to an employee who was stocking a shelf nearby and asked him to open the cage for the shaving cream. The employee seemed pretty annoyed at the situation, not necessarily annoyed with us, but annoyed at the entire situation. Then we get to checkout, and self checkout is closed, and only 2 registers are open. A third register is opened while we are waiting, and we finally get checked out. During checkout, my wife asks why self checkout is closed, and we are told it is because of theft. Well theft has made shopping at this Target a complete nightmare. What should have taken 5 minutes took nearly a half an hour and I consider myself lucky my wife was there because she is more assertive than me, I would've just walked out with nothing after waiting 5 minutes for the shaving cream to be unlocked and no one coming. Lowered my...

As a white female in my mid-30s, going to Target is an integral part of my identity. Unfortunately, this location has taken the fun out of my Target run by installing locked plexiglass doors over about a quarter of the shelves in the store. Seriously, the entire front end of the store is locked up, yet there is not nearly enough staff to unlock the doors as needed. It is excruciatingly annoying to have to wait for one item to be unlocked just to turn the corner and start the whole wait again. For small, low cost items like deodorant and toothpaste no less. Thus, my Target run has become more of a slow crawl. And because all team members are now busy unlocking various shelves, there's no one working registers, so the only option is self checkout, which had a massive line of people waiting. And the store wasn't even that busy when I came in to discover the dystopian nightmare that had replaced the traditional Target landscape. I cannot imagine what a pain this will be come busier times like Black Friday.

I have a hard time believing that with the millions of dollars Target invests in loss prevention that this was the most logical or effective choice, especially because there's nothing to stop me from simply walking out with an item once the doors have been unlocked and I've grabbed what I needed. I understand that theft might be an issue, but this is not the solution.

Unfortunately I've been left so annoyed by the new layout that Jeff Bezos is going to end up with a lot more of my money because any small amount of joy I had gotten from shopping here has been dashed by the astronomical inconvenience of this lock and key system.

Side note: I have to imagine this makes the employees' lives terrible as well. They're constantly being buzzed to unlock different items, and people aren't exactly patient about it. I saw a young lady persistently pressing the buzzer in one aisle for a solid five minutes before a team member managed to make it over and unlock it.

Get it...

I have been all over the country and lived in many areas. This is the worst local Target I have ever been stuck dealing with. Unfortunately, I prefer the Target brand to other stores so I have been willing to give this Target more opportunities to improve than they deserve. On multiple occasions this location has delivered rude and dismissive customer service. It often takes a long time to complete online orders or drive up orders because the employees are very slow at retrieving thosr orders. It doesn't matter the day of the week or time of day, it is consistently slow. Oftentimes I will observe several employees standing in a group hanging out near guest services or at other places in the store. The shelving units that are not protected by locked cases often have a ransacked appeared to them making finding products difficult. It is also common to find large amounts of Boxed products awaiting shelving just sitting around on dollies. I understand stores have stocking hours, but this location seems to be in a constant state of it. Speaking of stocking, this location has a bad habit of not knowing what they have in stock, and what they do not. Today, I was picking up a drive up order and at the last minute the store cancelled the bell peppers. The email I received said it was "per your request" but I had made no such request. When I went in to talk to guest service, the employee told me it had been cancelled because the item was "not in stock." I went straight down the aisle and found six of the bell peppers that were supposedly "not in stock." Outside again, we called to speak with a manager, but the store repeatedly hung up to prevent this line of communication before anything could be said. This is a pattern at this Target. If you shop here expecting the usual standard of Target, you will be disappointed. Nobody seems to held to any sort of standard, and whatever the employees feel...