Goodwill Northern Michigan – Cadillac — Local services in Haring Township

I went to Cadillac on a day trip on 01/20/22 and thought I’d stop in to Goodwill which I did in several cities along my way from the south-west side of the state. I was shocked and appalled at the condition and uncleanliness of the store. I understand I was there during an expansion but that’s really no excuse. I grabbed a basket and saw a few things I’d like so I put them in my basket. I ended up at the book section and was shocked at the price of the paperback books. $3.99 for a used book at goodwill!!! I bought a couple of books in other cities at Goodwills along the way up to Cadillac and paid $1 a piece for them. I looked at the price tags of the things in my cart and couldn’t believe the prices! I am on a fixed income and thought that Goodwill was a thrift store. A place to get a good deal. To make a long story short I left my basket and headed out the door. I drove down the street to Salvation Army and bought three books for $1 a piece. Oh, and by the way the staff was much friendlier at Salvation...

Ok...not only r most of the ppl who work here super unfriendly, and sometimes just plain rude! . Theres a certain manager that works there, who is constantly harassing my sister and I. She's super rude, and definitely shouldn't be in management, if that's how she treats her customers. Same manager was working today. 8/26/2021 at closing. I am a veteran, and went to use my military ID, being thurs, they do a discount. Anyways, so I was told that because its expired, that I wasn't allowed to have the discount. That its not for veterans, only for ppl still active in the military! What?!? I have never ever been told that in my life. I would have been totally ok with this, had she not been super rude and rolling her eyes. My sister and I have dealt with this same managers rude behavior for yrs...and I'm over it. Do your job and stop harassing your customers. Ur behavior is...

NO FITTING ROOMS?! I wasted alot of time grabbing clothes to try on. I had probably 20+ items. I wouldve spent alot more money if I was able to try things on. Theres no sign posted anywhere that I noticed saying so. The employee I asked said they took them away during covid then the employee at checkout said it was because of stealing. Every other thrift store ive been to still has fitting rooms. I dont live in the area either so Im not going to go through the hassle of spending $100+ go somewhere else to try things on then have to go back and return and have multiple charges on...