Natural Grocers — Local services in Heber

Someone named Paula just hung up on me when I called to collect information regarding an incident with my daughter. It is both disrespectful and unprofessional to hang up on anyone prior to getting an understanding of why they are calling. I will address with corporate. Clearly she was unaware she was speaking to a Senior Human Resource professional. She didn't allow me to speak at all which was a show of the lack of business acumen and emotional intelligence within her. Thank you to David who answered the phone when I called back after Paula hung up on me before I could get two words out. I will be trying to connect with Management ASAP please reach out with viable contact information. I am told Sherry is the proper contact however I'd like corporate as well. *Update. Sherry was not rude but extremely condescending so I'll try corporate if I can get a hold of anyone. EEOC may be not...

I like the selection. I can usually find what I need, and when I can't find what I'm looking for, they usually are willing to help. My big complaint about this store is that my daughter applied for a job a few months ago. When she went in and talked to the manager and told her about her availability, she drilled into my daughter and made her feel really guilty because she was only available limited hours. Instead of saying thanks for applying, she was rude saying, so these employees are supposed to work the hours that you are unwilling to work. It even made the employees that were standing nearby feel uncomfortable. Maybe she was just having an off day, but that is unacceptable. I don't buy what I don't need to there much anymore because of how she was treated, and I'm sure my daughter...

Dear People That Feel That Feel They Are Entitled Not To Wear Masks,

Just because they dont have someone at the door stopping you from coming in without one doesn't mean that sign that says "masks required" doesn't exist. Don't act surprised either when I and/or others glare at you either. You're not better than me or any one else.

About the store. Love this place and the staff, hate the prices. They simply don't care to understand that if they were more like Trader Joe's and sold stuff at a decent price, more people would come and move more product. But alas, we will forever have to put up with it because they want a certain type of people coming here. Regardless there is a lot of stuff here you cant get anywhere else in the valley and it makes...