Avoid Meliora House of Design at All Costs!
Update 02.03.25 Andrea, there is no money owed per the breach of contract letter that we sent. If you would like to take this offline and resolve this matter by providing me with the cabinetry that is not onsite, then please contact me since you haven't responded to my previous emails and calls.
My experience with Meliora House of Design has been an absolute nightmare. Andrea Leigh made major mistakes in my cabinetry layout and failed to provide all the pieces I PAID for. I spent a significant amount of money on cabinetry for my kitchen, mudroom, laundry room, and three bathrooms—only to be left with an incomplete and incorrect design.
5"+ fillers between kitchen inset cabinets had to reorder hood to correct size had to reinstall island as it was incorrectly installed wrong drawer fronts on all 3 bathroom cabinets wrong vanity cabinet height missing crown molding missing faux door panels for kitchen island missing new trash cabinet
Even worse, Andrea refused to take responsibility and make all the necessary corrections to fix her errors. Instead of getting the beautiful, functional cabinetry I was promised, I was stuck with a mess and zero accountability from this company.
If you’re considering Meliora House of Design—RUN. Save yourself the frustration, wasted...
Read moreRemodel began 8/24. Cabinets were NOT what we ordered; NOT new or boxed; (delivered in back of her son’s PU truck;) were NOT factory painted; several shades of green, streaks of yellow, flat paint, chipped paint, missing some handles and a missing a drawer that apparently her son broke. Measurements are not good. Her invoice has been paid in full before cabinets were delivered no money owed. All sub contractors have been paid in full. She offered $2K to sand and repaint but these cannot be repainted. Requested a refund after consult with attorney and she says that’s unreasonable. general contractors and pro painters said these are thermafoil cabinets and can’t be repainted. She sent an additional invoice for $5900 on 1/29/25 for free stuff not paid for. We knew nothing about this free stuff. Now we have to buy new cabinets. This experience has been extremely stressful and we are very angry she has done this to us. We also have additional expense of having to have counters removed and reinstalled as well as the plumbing etc. we have known her for 34 years but I guess didn’t know her well enough. She is unwilling to make it right. You may want to...
Read moreAndrea helped me transform my old kitchen into the kitchen of my dreams! She is easy to work with and I loved that she always responded to my inquiries right away. There are a lot of decisions to make when you are redesigning a room. Andrea was there to save me from my impulsive decision-making. She would kindly remind me about the investment I was making and encourage me to take some time to think about my choices. When I had trouble choosing colors, Andrea would ask questions to get at what I was looking for. Andrea has a great eye for design and aesthetics and I felt confident when it came time to make a final decision. I am grateful to how Andrea kept the project moving despite all the COVID/supply chain challenges. She checked in on how the project was going and I know she was as excited as I was when the project was done. I would highly recommend working with...
Read more