Brunson’s Furniture Center — Hotel in Hendersonville

We had a terrible experience with Brunson. We order a kitchen table with chairs in the beginning of the year. First, it arrived several weeks late and then when id did show up the chairs did not last a week. We have to take the chairs back and they repaired it. Once the chairs were returned to us, being 2 weeks late from what was promised, they didn't last a week. The owner and manager of the store will not call us back. We finally have to contact Chrome Craft to help us out which they did. IN the end we were given extra chairs for our pain, but I have to fix the chairs by myself. Added steel brackets to reinforce the joints. Overall, we had a nightmare of an experience with Brunson &...

I ordered a couch and chair. They never showed up for the scheduled delivery nor call to cancel it. Unfortunately it was for a second house and someone drove 2 1/2 hours to be there. I called the next day and was told it would be delivered 5 days later. No call to cancel it again. I showed up at the store and a sign on the door said sorry closed. I stopped my credit card. I called several times after as I really wanted the merchandise. No one called me back. Nice merchandise by terrible csustomer service. Guess I'm...

I like this place for the fact that they sell good product that lasts! I whet to 2 other furniture stores. They don't possess knowledge of furniture and don't go out of there way to please you. Brunson's went out of there way to make sure the wood was pecan or almond. Oh by the way the competitors don't offer real wood products or very little. And if you're in Hendersonville and you have a moment stop by Brunson's you might find something...