The staff and service were greatâeveryone was very kind and lovely. My issue is with the structure of the Glowbar business model and appointment setup. I booked an exfoliating facial in preparation for a photo shoot and knew I wanted at least a few extractions. However, I was told that dermaplaning was the best option for exfoliation, but there wasnât enough time in the appointment to do both dermaplaning and extractions.
I would have appreciated knowing this limitation when I booked the appointment and having the option to extend the session (for an additional fee) to receive both services. Additionally, Glowbar should consider being more transparent during the booking process. Rather than listing all service options and stating that your provider will help you choose, it would be more helpful to clarify that only one main service is offered per appointment. Many customers come in with a clear idea of what they want, and that should be acknowledged and better accommodated.
All that said, I did walk away glowingâso I would definitely go again. Just be sure to know exactly which service you want before your appointment. Itâs not a full facial experience like youâd get at a traditional spa, but if you're clear on your priorities, you'll...
   Read moreI got a facial recently and it gave me THE WORST breakout iâve had in years. I have all these white pustulates and bumps all over my cheek and on my brow which i have never had before. iâm embarrassed to even go out in public because i look diseased. These arenât even actual estheticians who have deep knowledge on skincare - they recommend the same products and use the same products every time. They ask what your concerns are but donât do much to tailor to them. i also question the hygiene in this place because one time, the girl who did my facial touched a dirty stool then my face right after with her bare hands. Iâm so upset with this reaction because my skin was so smooth and clear before. And, no, it is NOT purging. Iâve had facials from here before and have never had a reaction this bad, so this is not my skin getting used to the products that they use. And I always use a very basic routine for the next 2 days after my facial (cleanser, moisturizer and sunscreen), make sure I donât touch my face unless i know my hands are clean, etc. this place is such a rip off. take this as a warning and please save your time...
   Read moreVery disappointed and frustrated after my appointment. I called to schedule my appointment since I would be using a gift card for payment and requested a specific aesthetician I had during a previous appointment. I was not scheduled to be seen by the aesthetician I requested and when I was getting my facial I wasnât sure what was being put on my face or what was being done for part of my service. My skin was ânot ready for extractionâ so what was the substitute service during my appointment then? I spent over half the time with warm towels on my face which is something I can do at home and seemed like a filler to this bare minimum appointment. Iâm really bummed a Christmas gift feels wasted after my appointment here especially for the price. Iâm frustrated and will not look to...
   Read more