This used to be a great experience for me as I had come here for 3 years. After my most recent appointment I will never return. Jeanne is unprofessional, lacks listening to customers concerns and needs, and is only interested is doing the bare minimum while still collecting money. Jeanne berated me in front of her colleagues and other customers claiming I didn’t know how to take care of my hair, simply because I wanted to transition to natural and stay away from chemicals. To make it even worse, she tried to schedule a future appointment with me and titled it “crazy hair.” I have since found a hair stylist that listens to my concerns and has my hair growing more in the last 3 months than the 3 years I invested here, and my hair is...
Read moreThis stylist is NOT a specialist in African American hair like she claims. She can’t even do a straight part! DISCRIMINATORY against Black clientele. Told me straight up in front of other people that “this is why stylists don’t like to work on Black people.” Burned me several times with her heat styling tools, and kept forcefully pushing my head around. She talks down on people with natural hair, uses grotesque terms like “nappy”. Has prices on her website that are outdated and outrageous given her extremely low quality of work. Abrasive, DISHONEST, gossipy, and RUDE. Shocked that she’s been in the haircare industry for so long. She’s the worst I’ve ever...
Read moreJeanne is AMAZING!!! She sanitizes between clients, also it’s very clean! She did a Diva Cut which is a dry cut of our curls to get the shape then washes and cuts a little more to give it a true finish! She styled then explained how to take care of my curls and I’m one...
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