We had a great shopping experience at Grown Brilliance! Angela made shopping for a wedding band fun, easy, and seamless (despite my pickiness).
After visiting several stores (including Blue Nile and Robbins Brothers), my fiance and I ventured into Grown Brilliance to try a variety of rings. At this point, I had no idea what style to get, which meant I tried on quite a few.
During our first visit, Angela was patient and receptive to my feedback. I really appreciated that she didn't try to sell me something outside of my preferences.
Unfortunately, I did not find a ring that day. However, I later saw one online and inquired whether I could have a sample ordered. This is an unusual request (specially with my small 4.5 ring size). However, after several emails and texts, Angela was able to get me a sample of the ring I wanted in my size -- free of charge.
Three weeks later, it arrived and my fiance and I went back to the Galleria. The ring was a perfect fit and I knew it was the one right away. It was well worth the wait. I can't wait to wear it on our...
   Read moreThis place is awesome! My husband took me here to pick a ring for our 8th anniversary! The service is excellent, the knowledge of both Magali and Angela and the attention that they gave us was absolutely commendable! Magali took time to answer all of my hubandâs questions, she assisted him in everything that he needed to come up with a decision. She is very very good! While my husband and Magali pored over paper work and payment details, Angela showed me their beautiful jewelry pieces! The shop is full of wonderful creations! We want to thank both of these wonderful ladies for making our purchasing experience so memorable! In the end to cap the beautiful purchase- they served us champagne! It was overall an anniversary to remember - those ladies made it so! I cannot wait to...
   Read moreUPDATE: Received my engagement ring: Iâm completed in love and obsessed with it! Angelaâs help to pick the perfect stone, perfect setting paid off tenfold.
The band isnât the perfect combo in my opinion, but - non-issue. Easy return process and Angela is already helping me to find another, more perfect option. Easily in the top 5 all time best customer service Iâve ever received đđ»
Assistant Manager/Gemologist Angela Jo is absolutely amazing! As someone who has been customer-facing for most of my working years (from food & beverage to C-suite) I can confidently say that working with her is an absolute pleasure! Knowledgeable, friendly, responsive, attuned to my requests vs trying to âsellâ me. I canât wait to go in this week and finalize my engagement ring/wedding...
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