Houston Community College - Office of International Services & Programs — Local services in Houston

International students please aware. This is my own, true experience. I was an international student at HCC until the fall of 2020. In Spring 2021 I transfer to UH Main. I sent the request to transfer sevis, transcripts, etc from HCC to UH. I believe that everything was good and I went on to continue my study at UH. One year later, in fall 2022. I request UH to extend my F1 program and find out I am out of status because the sevis was never transferred to UH. It is still at HCC. Despite my effort to contact and beg for help from HCC International Students Office, nothing ever happens. It wasn’t my fault to deserve being out of status. My life CHANGED for the worse and nobody knows why, everybody still goes to work, and has a good night's sleep. I have made peace with myself about this. However, it’s not just my life but my family’s hope, my parent's effort of a lifetime of dedicated work for me to be here living their dream and it’s all gone as I am illegal staying to finish my study at UH. I’m writing this hopefully any international student has their intention to apply for HCC to have a better informed of what could happen to...

I have been an international student for almost 8 years. The first years were great I had an amazing advisor but at some point, this changed and I got a very rude lady who never answer what I'm asking. It's like we were talking in different languages. I decide to go in person to see if we would be able to get better communication and it was worst. My advisor wasn't there and another advisor came. I have to say the only thing she didn't say was I'm stupid but hey she made it clear with her face when she was saying how was possible a college-level person like me will not understand the information that is on their website. I felt more offended than before and I'm so grateful I will finish this year and I will not have to deal with people with cero patience, tolerance, and respect for others. This office should make an internal evaluation because from what I read in these reviews I am not the only one who has been feeling disrespected in this office. I have to say that the Indian guy at the reception was very kind and listened to what I had to say and I would say he agreed with me about the way this lady...

Poor Experience with International Student Advisor

I recently visited the International Student Office for help with removing my international hold. Unfortunately, my experience with one of the staff members was very upsetting.

Instead of listening to my questions or helping me understand the next steps, the advisor repeatedly interrupted me and made me feel uncomfortable. She often told me, “You don’t understand what I’m talking about,” and made comments in a mocking tone when I didn’t use the exact words she expected. At one point, she started complaining about how the office used to have 11 employees and now only has 7, which was not related to my issue and made me feel even more unwelcome.

As a student who is still improving my English, I came to this office hoping for support, not to be judged or embarrassed. Her attitude made it harder for me to ask questions and feel confident about continuing my education.

I hope this feedback is taken seriously. Students, especially international ones, deserve to feel respected and supported—no matter their...