Went in because I purchased a Groupon, I got the gel manicure. Staff was friendly but nail job was terrible, gel polish is uneven and blotchy. It looks it was done by a child. Secondly I also got a pedicure added, the pedicure part itself was great the gel polish once again blotchy uneven and not smooth. Then when it came time to pay I used my Groupon for my manicure and was just supposed to pay for the added pedicure. The price of which was not on their service menu, but I ended up paying more for just a pedicure when the customer that was next to me paid less and she was paying for both mani and pedi. So if you do go please make sure to ask for pricing before getting service done that way you donât get ripped off. I would not recommend there is a lot of better place that will do a great job with gel polish where it actually looks professionally done and not this hot mess.
UPDATE: after 4 day nails are a chipped mess, if I could leave 0...
   Read moreIf it wasn't for them being nice I probably wouldn't even give them a start at all. Purchased a Groupon in advance so when I got there presented the voucher. They told me to cutt my cuticles would be a $2 charge so I agreed . Then after they finished told me they gave me the wrong price and it's actually a $5 charge. The nail tech also cutt me when trying to cutt my nails and when buffing my nail burnt me. They will literally give you a price and then change the price after they finish . This was by far the worse experience I have ever had at...
   Read moreI love going to Susan's! I get my eyebrows threaded here, and my manicures from Sarah. She is absolutely AMAZING and does it all: Sarah custom-mixes my dip powders for me to achieve the perfect pink-nude nail colour, and applies my polish with such care and attention that they stay on for weeks on end. I leave feeling pampered and well taken care of each time and can't say enough good things about them. Susan's is incredible with nails, and I can't recommend them enough!!! Be prepared for lots of compliments when you leave...
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