On yesterday morning my spouse and I visited the Aldi's location on Westheimer Rd in HTX. Now, we go every other week to this location and have never had any bad experiences until Saturday. We completed our shopping and proceeded to the check out. There were 3 team members in the entire establishment that I saw. One, possibly a shift manager and two cashiers one male on female. The male cashier doesn't know how to say excuse me while he walked right in front of us to go into the back area by the coolers...but he wasn't the problem. It was the female cashier who one, never acknowledged our presence. My spouse stepped to the end of the check out station and grabbed our bags and proceeded to open a bag being the cashier was throwing our items. Like, since your throwing them, throw them in the bag. The cashier said, "maam, we do not bag". Yeahh, we know that which is why we have our bags with us. Totally rude and disrespectful and tried to say she was hit by the bag. No, she was throwing our merchandise and the male cashier in front of her had assisted his customers by allowing the gentleman to hold his bag and he just tossed the items in it. Anyway, she continued on, I paid and she says, you can get your own receipt and she walks over to grab another cart. Now we are bagging our grocery and she calls what may have been the shift manager over points in our direction and he looks but says nothing. I'm being very observant at this point. Apparently he wasn't pressed by her comments as her attitude was very unprofessional and demeanor screamed, "I don't even want to be here". Not the consumers problem. Long story short. We will NEVER patronize this location again. We will go to another friendlier location where the customers are treated with respect and the cashiers handle the customers merchandise with care and not attitude and throwing items . Its one thing to place the items back in the cart for the customer to bag but to throw items is unacceptable. All because of this experience I will drive further out for...
ย ย ย Read moreEven though I just visited this store to purchase 2 heads of cabbage for $1.95 the parking lot was clean and I was able to find close to the door parking that wasn't of course handicap. There was no one begging or trying to replace your cart to keep the 0.25 cents in front of the store either which I really like cause don't nobody got time for random people to be walking all up on them when trying to shop. The store was clean and isles were neat. I would've been in and out but of course they only had 2 cashiers working on a Saturday afternoon at that so the line was mid long to check out. Over all it is a high traffic area but it'll remain my...
ย ย ย Read moreThis place needs help. It looks like the world is going through the apocalypse in there. The shelves are never stocked, there's stuff all over the floors or just thrown randomly into boxes on the floor. There's new products in boxes needing to be put on the shelves at all times. The first time I went there I was in shock, I thought they just got ransacked, but no, I've been there at least 5 other times since and it always looks like that. Corporate or their management need to see this. It is crazy in there. This is the closest one to my house, the other Dollar Trees I've been to are organized and well kept. This one...
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