I like Kohl's it's a nice store very clean I always go in there once a year to shop for towels that be on sale the only downfall for me is I feel a little uncomfortable because they always have somebody to come off the register and follow me I'm just looking at the towels to see what color I would like to get because I have so many colors and I didn't want to repeat the same color sometimes so I take my time and look and see what new style or what color I want they always trying to act as if they're trying to do price check in or something but they really be watching me as every single time I do that once a year they always take a person off the register and they will come and follow me up and down aisles that has towels and I can't believe that I wonder if I could turn the tables around and followed it one of those ladies around while they're doing their shopping and see if they will be...
Read moreI spend a lot of money at Niles, Ohio Kohl’s because I do not like JCPenney but I have to tell you JCPENNEY has exceptional customer service as opposed to Kohl’s in Niles Ohio. I went to Kohls in Thursday and I was in housewares talking to my husband that I couldn’t find strainers and a associate was putting stock out never said hello but that is not unusual for this store because I always have to go up to them to ask a question. I proceeded to checkout and I usually have a good experience there except for today she was rude and I will never shop there again because of my experience today. I worked retail for 40 years I know how customers can be I am not one of them but very disappointed...
Read moreHere's a little secret. If you shop on Amazon like 95% of the rest of the world, at some point you're going to return something. Opt to return it to Kohl's. If you return it to Kohl's they give you $5 store credit that's good for about a week to 10 days. Personally what I do is after I return anything I immediately Hit up the clearance section and find a shirt, or anything that's marked down so much that they're just trying to get it off the books, and use my Kohl's cash that day. This way it won't accidentally get thrown away or you forget about using it. And now you're in possession of something nice you may have wanted a while ago but now you only had to pay a couple...
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