I just wanted to say again how much I appreciated your kindness and service to use today. We had never heard of YBR until this morning. Last weekend we spent two days in Cincinnati combing all the malls, bridal shops and boutiques we could find. We left with nothing. Then we went to a local boutique, drove to summersville and Beckley this morning. Same story. And then we found you guys when doing a google search at Milton.
First, the sign about the men waiting at the front of the store made me feel like you guys really had the girls safety and respect in mind. When we walked in, we we were welcomed in a very friendly way and explained the procedures. She was not followed around being pressured to try on dresses she didn’t like nor did I feel like I was being pushed into a sale. She found three dresses immediately. When she came out in the first dress I knew it was the one and a the other reps agreed with us. She wanted to be sure and while she was trying the other two the CSR talked about what she liked and went to pull a couple more Im options in case. She truly listened to my concerns and what she liked and found matches to that. That’s also something that I feel set you apart from the rest. I can’t begin to tell you how we would say no to certain things and that’s what we were handed.
Long story short, your shop made us feel welcomed, understood and special. She left with the perfect dress and her smile was priceless. I left feeling like I wasn’t less of a mom because I knew we had a budget or that she settled for something we could afford, instead of wanted. You helped us find the dress that was both.
Thank you for the exceptional service and courtesy you showed us today and for making her feel like she was the only one who mattered for that moment in time. I promise you, that makes you second to none and we will be back from winter...
Read moreThis is the best prom shop in the area by a landslide! I love that the dresses are kept in bags cause so many other stores don’t do that and the dresses always seem to have stuff wrong with them. Their employees are so nice and helpful, the dresses are in great shape, they have every color imaginable and every size! Me and my friends all found dresses we love and each of the 4 of us are different sizes. I’ll never shop anywhere else! The dresses are so different too! I’m tired of seeing the same dresses store after store after store. And I even got to get entered in their contest after my dad put my dress in layaway for me! I was also really glad that they made sure to tell us the layaway rules a couple times and have us read them too just to make sure we knew the deal. Another girl at my school went to some place in Kentucky and kinda got screwed over. Elisa and Amanda helped me and my friends and I just loved them. Thank you guys...
Read moreWhen we came in they were so kind! They give you 3 showering rings with duck tape on and ask what you were looking for and would guide you to your style and size area! Once you pick out you’re three dresses to try on the consultant seems to get a sense of your style and gives suggestions!
They beat part was, there was a variety of people working there, of different body shapes and sizes which was helpful! For me and my friend, It seemed they would give us to a consultant that understood the struggles of finding a dress that would look nice!
Another amazing feature is that each dress is unique to a school! So if 2 people came in from the same school they cant get the same dress, making each dress from Yellow Brick very unique!
This store is so amazing and I’m positive I’ll be coming back with...
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