Buckle — Local services in Idaho Falls

I've been buying my Selvage pants from here for the last few months. These are expensive pants, about $100 for a pair. One of the pairs I bought just 2 months ago had a rivet fall off. Normally, if these were just $30 Levis, I wouldn't care so much. But to have them start falling apart only after 2 months at $100 a pair, I couldn't just sweep that under the rug. I returned the pants to the store and they said that they would have their seamstress put a new rivet on. They also said that they would probably have to charge me. Well, okay, I guess. I just got a call back from the store telling me that they couldn't replace the rivet and that they could just remove another rivet so that it would look "normal" or, they would order me a new pair of pants. No mention if that would cost me anything. Anyways, I'm opting to just get the other rivet removed so I can get the pants back. The hassle of the whole situation has already cost more in time than just swapping the pants or replacing the rivet. I will be extremely reluctant to buy another pair of pants from The Buckle in the future. The pants look and feel great. But they shouldn't be falling apart after...

My wife bought two pairs of pants there on her Buckle Credit Card. She usually will just immediately pay off the balance in store, however, due to some policy changes or something she was unable to do so. Later we returned one of the pairs of pants but we weren't allowed to put the money on the credit card. My wife attempted to pay off the balance of the card but something went wrong and the payment was never processed. We were never notified that we were late on our payments and we had no idea we had a balance that needed to be paid. Months later after ridiculous amounts of interest had been added to the purchase and months of late fees we were contacted by collections. So the one pair of pants ended up costing us $250 and a wonderful little mark on our credit score. I understand that not being aware of any of our credit card balances is completely our fault but I really wish that the customer service afterwards would have been more reasonable in waiving the interest and late fees on an honest mistake. Never use their...

Best place ever ! Very accommodating and helpful, they pay very close attention to detail and learn what kind of things u like .. they even make it so easy by having a dressing room ready for me when I get there I can’t tell u how great that is when u only have a short amount of time to shop! They are always checking to make sure everything is the correct size for me and I just am so grateful to have someone help me find things that...