Downeast — Local services in Idaho Falls

Horrendous customer service from the older lady working there today. She was incredibly rude and condescending when I went in to return/exchange a dress. Apparently "It has a green sticker" is supposed to mean something, as she said it a dozen times. I was made to feel like an idiot and like I was a complete bother because the employee that helped me checkout with the purchase had neglected to tell me that items with a green sticker are final sales. After that experience and seeing how ridiculously overpriced the clothes have become I won't be a customer...

The mature woman who cashiered for us was very pleasant. The young girl who was on shift but had just finished for the day was super rude to my 17 year old daughter who I had sent ahead to look for a Christmas outfit or two for herself. I wouldn’t mention it except that this isn’t the first time it has happened. Your skinny, young, stylish staff need to remember that EVERYONE is a paying customer, even if they’re not Barbie-sized or a the...

We love your dresses and always have, but the prices are going up. Paid $74 for a dress! My daughter wanted it so badly she said she’d pay for half of it or I would not have gotten it. I wish you would give a missionary discount for young ladies going out to serve. That would help when we have to buy so many. Boheme and Roolees give discounts for missionaries-I’m...