Buddy's Home Furnishings — Local services in Inverness

Jennifer and Jason consistently go above and beyond to ensure customer satisfaction. Unfortunately, I cannot say the same for the Vice President, Phil Hamer, who oversees this location. His approach has fallen short in terms of professionalism, consideration, and follow-through.

Throughout my experience, I encountered a manufacturing defect that required my set to be replaced three times. Even when I ordered a new set, I was still dissatisfied and experienced further issues. However, Jennifer went above and beyond to help me find a set I was happy with, ensuring a smooth replacement. Jason managed the delivery flawlessly, and everything has been excellent since.

While I remain disappointed by the lack of follow-up from Phil Hamer, Jennifer and Jason’s outstanding service made all the difference. Their dedication reflects the level of leadership and customer care that should be the standard at Buddy’s Home Furnishings.

I am giving a 5-star rating solely because of Jennifer and Jason, as they exemplify the professionalism and commitment that customers expect—qualities of the Vice President, unfortunately, did not demonstrate. Phil Hamer would greatly benefit from observing and learning from Jennifer and Jason's approach to customer service and leadership. I had hoped for a higher standard of service from the corporate leadership, and I trust this feedback will help improve the experience for...

Ill NEVER rent from them again. We got furniture and the live stream tv. When getting the live stream tv we were told that ut was a week free to try it out. We liked it so we kept it for the next 2 weeks i called and talked to someone because we had just moved in and were getting our finances in place. They said for 2 weeks they work with us on the live tv stream box but we were still paying on couches. We go into make a payment the manager there said we owed 80 something dollars for 3 damn weeks well tye first week was FREE so how do we get charged that and because the person who said help us out for 2 weeks wasnt a manager we were told to bring it back in. My grandma and mom both have things throu them and ill tell them to get it...

Great store with courteous employees! Jason and Jennifer were the absolute best! Went to get a new mattress and Jason found me exactly what I wanted and had it delivered to me in a timely manner. Went back and got a living room set and Jennifer helped me pick out what I wanted… What I originally wanted was sold but Jennifer tried to find that set I wanted from another store but couldn’t find it. We finally found something in store that I loved and she had it delivered that day by Jason and another employee. I must say, they were a pleasure to work with and I will do future business with them as well and will recommend them to anyone who needs furniture. Thank you Jason and Jennifer in the Inverness, Fl. store! You guys...