I recently visited the smoke shop and had an outstanding experience, thanks to both Kyra and Yandy. From the moment I walked in, Kyra's friendly demeanor and extensive knowledge made me feel welcome and confident in my purchases. She took the time to understand what I was looking for and offered insightful recommendations that suited my needs perfectly. I purchased a few gifts for my loved ones on medical marijuana.
Yandy was equally impressive with his professionalism and expertise. He was patient in answering all my questions and provided excellent guidance on the products I was interested in. Their teamwork and dedication to customer service are truly commendable.
Both Kyra and Yandy made my visit enjoyable and stress-free. I highly recommend this smoke shop and will definitely be returning because of their...
Read moreCloud Factory is a vaping haven that surpasses expectations with its exceptional service and top-tier products. Stepping into the shop feels like entering a realm of vaping paradise, with its inviting ambiance and well-organized displays showcasing an extensive range of e-liquids, devices, and accessories. The knowledgeable and friendly staff members are always ready to provide expert advice and recommendations, ensuring that every customer finds exactly what they need. The shop's commitment to quality is evident in its curated selection of premium brands and flavors, catering to vapers of all preferences and tastes. Whether you're a seasoned enthusiast or new to the vaping world, Cloud Factory offers a welcoming environment where you can indulge in the finest...
Read moreJenica handled our issue very well and we are very impressed by the professionalism given by the establishment for our experience. We had purchased a higher end refillable vapresso kit and mechanical issues do happen. Within 24 hours the device no longer pulled, so I brought it back within 48 hours. They did all they could to troubleshoot and access the products warranty and replaced it when the warranty only covered if purchased from the manufacturers. This is a best case scenario and this company cares so much for their customers. I already went back to purchase another 5 pods and juice bottle just to show my support. I was welcomed back into the store and it felt like they cared for every customer....
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