Even though I only stayed here for a year, this was one of the best places I've rented in Journal Square, especially since I have a car. Marc was a total pro and so easy to work with. Since this was my first time renting, I had a ton of questions, and he was incredibly patient, answering every single one.
The Pros:
Fair Price: The rent for my 1B1B was really fair and only went up by 1% for the next year—a huge relief considering I hear most places hike prices by 3% or more. Amenities: The heated parking garage, the dog run with supplied poop bags, and the gym were all great perks. Amazing Staff: The front desk managers, especially Sara, were awesome! They recognized me right away and were always super friendly. Spotless Apartment: My unit was spotless when I moved in. The kitchen and bathroom were upgraded, and I was so impressed with how clean the stove and fridge were—and I have high standards! Smooth Move-Out: When I moved out, the only deduction from my security deposit was for a shower curtain bar I accidentally took (whoops, my bad!). Marc was also great about scheduling viewings for new tenants, which made the process a lot easier.
The Cons (Getting a little nitpicky here):
Ceiling Noise: The walls are well-insulated, but the ceiling isn't. My upstairs neighbor had a kid who sounded like they were playing basketball up there. However, after I sent a video to Marc, the noise was reduced pretty quickly (I think they got a carpet!). Garage Height Limit: The garage height is a bit low. You can only fit the smallest moving vans inside, which made moving in and out a lot trickier.
Overall, I had a great experience and would definitely...
   Read moreMy partner and I truly love our apartment. We are on the 5th floor and have one those loft style units. It is spacious, clean, and still have fairly new appliances for its very reasonable price. If you go downtown by Grove and get the same amount of space, you would probably have to pay 3K or a little more and have outdated appliances. We've looked at a couple of units at the Dixon Mills in Grove before moving to 25SP and the two units we saw at Dixon Mills are small and have outdated hardware, style of apartment, and appliances -- on top of that, they're overpriced and have many additional fees. Parking at 25 SP is great. The staff are friendly, efficient, and are always on top of your requests. The shuttle is super convenient - Alex, the driver, is very friendly. It's 7-10 minute walk to the Path if you'd like a little exercise in the morning or on your way home. The tenants are nice. We've never had any issues, so far and I hope we never have. The building is pet-friendly too. We can’t wait to use our deck this summer! And oh, we have a nice view of One World Trade. Can’t really say anything super bad about the building, except maybe the hallway floors – they’re squeaky. A second shuttle wouldn’t hurt too during rush hour. Better water pressure in the shower would be...
   Read moreOverpriced for pseudo luxury. This building was built too quickly and there are numerous problems as a result. The only feedback from management is to tell tenants to stop doing things, rather than taking visible steps to fix the problems or telling tenants what they are doing to address issues. Very very slow progress in fixing issues. Management is too cheap to hire enough help to maintain this "luxury apartment building" properly. Gym is always stinky and bathrooms are dirty in the shared places anytime I visit them which isn't often. (dusty and dripped soap on wall as well as dirt smeared on light switches etc) Front desk staff is great. They are pet friendly. I wish they would invest in the dog run area so it's not a big muddy mess when it rains or snows. Sidewalks and some grass would be great and cameras to catch the dog poop culprits.
I thought I was going to love living here. The people who have moved in are great for the most part. I would love to give a better review if I knew they were making progress on...
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