BJ's Tire Center — Local services in Jersey City

My mother went to do a tire rotation and went home with a missing hub cap and another one about to fall off her car. I called them at bj's and told them about the situation, and they kept telling me that all the hub caps were put on when she left. I told them that if they were put on correctly they would have never came off. She had that car for over 6 years and never had this issue. The guy who answered the phone kept saying the same thing over and over. Realizing that they will not own up to their mistake I asked to speak to the manager and they had me on hold for so long I hung up and called again. When the same guy finally answered he said the manager wanted the name and account # and we still haven't heard anything and it's been over 3 days. Neither I, my mother or anyone I know will be recommended to go to bj's for tire service. They will not own up to their mistake and will damage your car. See the proof for yourself in...

Service person was H.Singh If it wasn’t for my credit card points to save $$ on the tires, I would have shopped some where else. My visit to this tire center was an absolute disaster from start to finish. Despite arriving early for my appointment, I had to witness the technician spending his time outside, chatting with a friend and vaping, completely ignoring my presence. To add insult to injury, other customers who walked in after me were served ahead of me, showcasing a clear lack of organization and fairness. It's evident that this tire center lacks professionalism, values, and respect for its customers. I strongly recommend avoiding this place at all costs. One star is too generous for the appalling...

I bought a set of four tires 8/22/2017 from this bjs store on 8/29/2017 I got one flat tire so I went back to bjs and employ who work at evening shift he is very rude and disrespectful he waited to me there for 2 and half for this fix flat I spent on the four tires $650 and I have wait for just fix the flat that long I do not believe this I think this is not store next time I am going there and give them a business so please al google reviewer please not to go this bjs store if you want to go this bjs store after 5pm because. Employ on this shift very very rude and disrespectful I wish I can give less then -1* to this employ...