K9dergarten — Local services in Jersey City

K9dergarten was disappointing all around.

The facilities reeked of urine and were stuffy/hot when I walked in. The receptionists were rather rude and disinterested, providing curt answers to my questions about how my dog behaved throughout the day.

They also forgot to put my dog’s collar on when we picked him up (has a separate harness) so we had to turn around and come back to pick it up, with no apology.

I was looking into boarding my dog for a few days and asked for a tour of the facilities- the playpen areas were drab and underwhelming and again smelly and stuffy/hot. Also the ratio of dogs to handlers seemed way off, as in there seemed to be many more dogs than what the one handler in the playpen could handle if something serious happened. Too many dogs for such a small space as well.

I asked to see where my dog would be sleeping overnight, and they informed me that the overnight dogs sleep in the basement but we could not look at this space. I also asked if they have 24 hour staff coverage for dogs who are boarding, and received a circuitous “it depends, sometimes” answer. That was a major red flag for me.

There’s another review on here that is critical of the basement boarding space when they did apparently show it in the past, so perhaps they simply stopped showing this space because the conditions are that bad? I wouldn’t know because I couldn’t see for myself. I ultimately wound up not boarding with them.

The other Google reviews and Yelp reviews are worth reading through before considering this place.

The only pro about this place is its physical convenience to the downtown area, but there are definitely better options in the surrounding areas- ones that are cleaner and have staff that engage with you and take an interest in your dog.

Providing a critical and honest review in hopes it will guide people looking around for a good/safe experience for themselves and most...

I was visiting from out of town and needed to board my dogs for a few days and where I was staying recommended k9dergarten. I expected so much more! I walked in to a hot smelly place with not greetings from two employees. After doing the necessary paperwork they took my dogs. I got to go in back and it was just two penned up areas with tons of dogs! They barely had any space and it was soooo hot in there!!! I read online that they had nanny cams we could use but they told me nothing about it. Then when I picked my dogs up I noticed they wrote on my food bin with permanent marker!!! They wrote the names of my dogs and one was spelt wrong! Who does that? Ever heard of a post it note or paper and tape??? I would never bring my dog back here. I’m sure they are only in business still because other places are more money or full. It’s disheartening how many dogs they had! *update and dropped it to one star!! Both my dogs are sneezing constantly!! They also have runny Norse’s and eye discharge. What is the point of asking for our records when obviously some people are not supplying the right ones. There are way to manny dogs at...

I'm only not posting a 1-star because we did have several 'good' months here with our dog in the play group (we'd bring him 1-2x/week)... until he was attacked by another dog. The owner/staff told us that it wasn't our dog's fault and that the other dog was known to have behavior/aggression issues and kept separate from the group because of that but they were trying to assimilate her by bringing her into the group for half-hour increments. This is a major issue because it puts all of the other dogs in harm's way. We do not pay money for our dog to be in this position and on this day, he was attacked badly - pinned to the ground, bit all over, needing stitches on his belly and ear. They then kept our dog in a cage until we arrived. After that we never wanted to bring him back but still had sessions left on our package and K9 did not refund us for those. Horrible decision-making by the staff and completely unfair for the dogs who are safe and well-behaved and whose owners assume will be in...