𝐘𝐔𝐅𝐢𝐱𝐢𝐭- 𝐌𝐨𝐛𝐢𝐥𝐞 𝐏𝐡𝐨𝐧𝐞 & 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐃𝐚𝐭𝐚 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲 𝐇𝐨𝐛𝐨𝐤𝐞𝐧 — Local services in Jersey City

It costed me little under $75 to fix a broken iPhone 6S screen. So, price is bit cheaper than the most places. The new screen is not responsive as the original one. I played with 3D settings.

Here is reasons why I gave one star. I was cursed by the person behind the counter. This is the most unacceptable behavior from a business.

I walked in there since it is a local small business with 4.5 average star rating, and the price was cheaper than ones in Manhattan.

My home button became loose after changing the screen. I went back to ask if he can fix it. I told him that the screen was fine but the home button was loose.

Make it short, he did not think it was loose and there is nothing he can do, other than tightening the button screws. I was trying to make him understand that the button was not loose when I walk in for the screen repair, but it is loose now. I had the phone for more than 2 years, and I press the home button every day ^^ The tone of our conversations were not pleasant after initial exchange, since he raised his voice. My objective was to fix the phone, and pissing off the tech is absolutely no benefit to me. However, he was like talking to a parrot, and I gave up. This is not an Apple store, and I accepted that I got a functional phone.

As I was about to turn and walk out, the dude used profanity. So, we exchanged words and he threaten to call 911. I told him to do so. I did not do anything but voicing my displeasure of loose home button. He used the F words first, and elevating the conversations to the next level. Obviously he had an anger issue, and I walked off.

Based on a google research, I found out loose button after screen change is a common occurrence, and usually associated with using a cheaper and an inferior parts.

At the time of this review, 8 out of 14 google reviews here have only 1 review each. Makes me questioned the validity of all the 5 stars here after my experience.

So, trying to save a few dollars and trying to support a local business backfired on me.

After thought, I fixed the phone screen to use it for another year or so, and was it really worth trying...

My charging port was damaged so I needed to get it fixed. It came back so that the charger could fit, but the lightning bolt didn't appear when plugged in, and he didn't seem to think that was an issue.

I charged it overnight, and it only got up to 65%. I came back the next day, and was told I needed a new battery. I wasn't told of this the first time.

So now I have a new charging port that I paid $64 for that doesn't work properly, and they wanted to charge me an additional $40 for a new battery. I said I'd think about it if a deep discount was offered, but he offered $35. I said "no thanks" and left.

RE: Thanks for your response. I'll think about it and if I decide to do it, I'll contact you tomorrow. If everything is fixed at no additional charge, I'll take this negative review off.

They gave me a new battery for free, so that definitely made up for the...

If you want to fix your phone due to water damage, then this isn’t the place because I went here from water damage and it took them about three weeks to figure out they couldn’t fix it. I called every single day asking if my phone has been fixed. But every time I called they gave me the same excuse saying “we’re testing it.” Or “we’re waiting for parts to come in so you’ll have to wait 3-4 days.” And they said they would call to let me know when it’s ready. They never call, I always had to call just to make sure. Waisted about $60 just for them to look at it and an additional $30 just for them to do nothing to besides replace the screen. I told them to give me back my money because they didn’t even bother fixing the whole thing. They said no only because the changed the...