Phone Fix and deals — Local services in Kansas City

I went to get my phone screen repaired . I was very suspicious when they asked for an upfront payment. The tech said they would do a good job but wanted upfront payment . The tech fixed my screen but then lied to my face when I asked him why my home button didn’t work he said it was a software update . I told him my home button was fine . He kept going back and forth about how it was an update . My home button is now that white dot in the picture and I’m typing this review from my second phone . If my data and information are stolen I’ll refer to this repair solely because my phones home button isn’t the solid button at the bottom of my phone anymore it’s a moving LCD button . That white dot above my passkey is my new home button . The tech also wanted me to do a review in front of him immediately after he fixed the phone . Bad sign. Go there with caution you will pay upfront and they will argue that it’s not their fault . Not place with...

I had an extremely disappointing experience with Phone Fix and Deals. I brought my phone in for a screen replacement, and was told I’d be receiving a specific screen. Later, the technician admitted he lied and gave me a different, lower-quality screen instead. Rather than fixing his mistake, he tried to charge me an additional \$100 to correct it.

To make matters worse, he blamed me for the issue and argued that it was somehow my fault, which was both frustrating and unprofessional.

On top of the dishonesty and poor customer service, the technician made me feel very uncomfortable by asking for my phone number on two separate occasions, despite me clearly stating I was married and not interested.

This business is dishonest, disrespectful, and does not deserve your time or money. I strongly recommend...

Cannot give full stars, I have an android I got fixed for 100$ for new screen, have had new screen for about 2.5 weeks. The entire screen popped off they replaced. And now my other phone screen looks like my old one. The guys did a fast job they were all very nice and helpful. 🙏🏽 I am not impressed with the 100$ fee for screen when this is the 2ndx I have gotten a phone screen replaced here. Mind you I get it. I don't want anything free just stating something but all around great service, just don't understand how this is the 2nd completely different phone that...