Piper Lofts at Crossroads Apartments — Local services in Kansas City

The apartments themselves look beautiful and in a great location! I reached out to piper lofts multiple times trying to look into options for my boyfriend and I moving To a new apartment. The first time I reached out, Tiffany asked what I was Looking for in an apartment. I explained my budget and other things we were looking for and I received no response after reaching out twice. I filled Out a new form on their website to ask for more information and Tiffany contacted me again talking about the piper lofts community and amenities. I once again said what I was Looking for and asked if they had any availability. She replied with one sentence saying they will have one opening for my move in time, and provided no other information. Well I went To the website and saw multiple openings for my time frame that says a lower rent than what she told me that was closer to our budget. I emailed Back asking about the other lofts available and again she was blunt and provided little information and did not answer my questions. You would think a leasing specialist who is supposed to assist people with finding their home would be more detailed and open to helping. Tiffany was not warm or welcoming at all and portrayed as not even wanting to help me at all. That is not what I am Looking for. In an...

My roommate and I are closing in on a year of living here at Piper Lofts and I have nothing but great things to say about my time here and this management team! For starters, this building is gorgeous and it was everything I wanted in a downtown living experience. This is such a fun area, being so close to the Crossroads streetcar stop, you can get to all of the fun restaurants and bars in minutes! The management team is very kind and responsive and does an excellent job making us tenants feel appreciated and part of the community. I've made a list below of the things that I was looking for in an apartment/loft and found here at Piper: Responsive maintenance team (and they are SO NICE!!) Secure building and parking garage where I feel safe leaving my car and walking to and from the apartment Reasonable/low utilities (I was amazed at how efficient this building is) Friendly/engaging management team (they really are the best!!) Beautiful, historic architecture with the best views of the best city (have I mentioned the rooftop pool?!) All in all, this has been a wonderful experience and I will always recommend...

In my almost year there, I have only had negative interactions with the property manager, Tiffany. When you move in, they tell you that they do quarterly apartment checks, which is understandable. Then they will proceed to enter your apartment at least once a month even though COVID is still prevalent. The parking garage is awful since so many people choose to take up two spots every day, limiting the amount of useable spots. The basement parking is a joke; I wouldn't even park down there for free. The pool is small, so it quickly becomes too crowded with non-residents. The valet trash pickup is nice, except multiple residents just leave their trashcan outside of their doors at all time. The heating and cooling is a mess because of the windows, but this was slightly expected. When you do have an issue, management is slow to actually respond to you and then even slower to do anything about it. The apartments are pretty and the views are nice, but you can get much nicer places in downtown for a better price. I'll be moving to a location that is almost the same price, but is much...