WP salonspa — Local services in Kansas City

Initially when I went in they said they wouldn't be able to get me in till 230. I didn't want to wait an hour and a half so I said thank you anyway and went out to my car. While I was looking for another mail salon near by with decent reviews a man came out and waved me inside. I was very thankful that they were able to get me in. Ben was the man who was doing my nails. At first I just asked for an acrylic full set because gel tends to peel off my nails. He assured me that it would not chip or peel and that it last 2 to 3 weeks. I actually prefer the thin style or a gel manicure to acrylic. When this salon does a "gel manicure" they do a full acrylic set and then put gel on top of it. I told him I wanted "squoval" shaped nails. He mad them square. I said I wanted the edges rounded so he went full oval. Not what I asked for but kind of too late at this point. Then I had to further instruct him to file in many different places to make the oval nails he had filed symetrical. Then once he put the acrylic on I had to further instruct him to file the tips of my nails to make the acrylic smooth and uniform instead of bumpy. I love the color I picked and am mostly happy with the way the turned out. Except for the fact that a few of my nails are still a little bumpy, and there is so much glue and power gunked up underneath my nails. It's rather off putting. I paid $60 (50+tip) for a manicure that I have to tweak and fix myself to get the desired results. Probably won't go back. Too expensive for...

Went in almost 2 weeks ago for a new full set and have been seething about my experience ever since. To begin, she did not soak off my old nails, instead she drilled them off, leaving part of the old acrylic on the nail. I always get the stiletto shape and when I said that's what I wanted I was never told she did not know how to do that. Even though I showed her multiple pictures and explained how to properly shape them, I ended up with a long oval shape. I told her they needed to be pointy and she basically just sharpened the ends of the nails while continuing to round the rest of it. All of my nails are shaped differently and have weirdly different lengths and the acrylic was applied sloppily, so thin that they bend if I apply too much pressure, and not smoothed properly. I had gel polish put on, as I always do, and within a day it started chipping - a problem I have NEVER encountered anywhere else I have gone. To my knowledge, there were no prices posted (I am aware this may be my fault for not asking) but I ended up paying $55 for the WORST nails I have ever had - I usually pay ~$35 for an amazing set. When I left, my fingers literally hurt. Do not go here if you want something out of the "norm" as far as nail shape and do not go here if you don't want to waste your money. Worst...

edit#2: I went back and complained about my nails literally falling off. They wiped everything off my nails and explained that the guy did not even use the base coat and that they were very sorry about my inconvenience. They re-did my entire set and they look great! THANKS WEST PLAZA NAILS!

EDIT: I just had my nails done here for a 6th time, by someone new who I have not seen before and I think his name is Dan?. It is day three and my nails are chipping, I am going back today to see if they repair my nails after only having them for three days. The nails are not even and have random points that are not filed all across the nail. I am going back today to see if they can repair my nails.. this is ridiculous. I am disappointed.

I have had my nails done 4 times here. Each time, my gel nails have lasted at least 4 weeks. I go once a month. The best part about this salon is that they can do gel fills, and it costs 35 instead of 45 every time to get your nails re done. The first set of gel nails is 45, and then each time you need them re done (about every four weeks) it's 35. I wash dishes, do laundry, type all day and my nails stay perfectly fine. No chipping, no peeling!...