Yepo Cosmetics — Local services in Katy

I just left this establishment about an hour ago & I would like to provide some insight & advice on my experience. As I was standing in line to check out there was a lovely couple in front of me, not of color. They were given a brown bag with their products in it. But when I checked out, I was given a clear bag, see through bag & I am black, a person of color. & as I left the building, I noticed outside the door, there were several pictures of individuals they caught stealing who were not colored & looked very similar to them. & I just want to say, it appears that it’s not people of color stealing from your place of business, from what’s being posted on your doors of business, it is your own people. So, do not misplace your prejudices or judgments. Place them where they belong. & even if you have certain beliefs of other races, when it comes to business and money being spent in your establishment, you would do well to treat others equally as you would want to be treated in the country you live in.

Because I’m not able to respond to your reply, I’m adding my response to the current one. I appreciate your explanation but it doesn’t change the events. I’m very observant and know what a brown bag looks like so you may say you have 3 type but I saw the young lady put the couples purchase in a small brown bag which suggest they didn’t make a large purchase either like myself. But this is not to be a back and forth thing, I just wanted to bring light to my personal experience & since you weren’t the one who checked me out at the register you certainly cannot attest to the events that occurred but I do commend you for investigating it & trying to offer some type of explanation. I hope you continue to have longevity with your...

I went to visit last weekend, I had with me my two kids, my little one was sleeping so I had a stroller with me, I know how cosmetics store works I used to work in one, I went there to buy and I picked a small basket to put my items in. As I was browsing I felt so uncomfortable, the employees were looking at me the entire time (I know is their duty but there is way to look at the client without making it obvious) they were following me around like hacks! As my husband came back from H-Mart I told him to take my daughter and my oldest son with him since I was not feeling comfortable, I did purchase my items despite the situation. Overall the store looks clean, organized, which is why I’m giving them 3 stars, but you don’t feel welcome and if you are a certain race you will probably get the looks… I rather...

I was excited to visit this cosmetic store after seeing so much about it on social media, but my experience was underwhelming. The product selection was limited, and the prices were much higher than expected. I found the same items at TJ Maxx and Amazon for nearly 50% less.

Customer service was lacking. While the cashier was friendly, the floor associates seemed disengaged,they didn’t greet customers or offer assistance. One associate repeatedly walked in front of me in a tight space without saying “excuse me,” which felt rude. When I asked questions about products, the staff wasn’t knowledgeable or helpful.

Overall, this store didn’t live up to the social media hype. I wouldn’t recommend it when better prices and service are available elsewhere. It was honestly a waste of a drive...