Pineapples Boutique Kauai — Local services in Kauai

Went here yesterday. Very pretty boutique considered buying a few things but after listening to the ordeal with the cashier and another customer I decided I didn’t want to spend my money here.

Cashier told customer about a return policy (I wasn’t tuned in too much at this point). Then the customer said “oh I’m not from here so I won’t return anyway” and the cashier immediately took offense and started to use a demeaning tone with customer saying that they had to tell everyone about the return policy. Cashier was very worked up and scoffing at customer as they just repeated that the return policy didn’t mean anything to them. Once the customer completed purchase and left, the cashier started loudly saying she felt the need to cleanse the area due to the poor interaction. Honestly the cashier immediately took the position as the victim when nothing even happened. This made me question what kind of service I may receive...

Prejudice store- DON’T SHOP HERE. My husband and went into shop today 10/26/23 and the owner or whomever was working in store did not even acknowledge me or the question I asked 3 times. I was trying to get the book by Tammy Lee in the window. I and one other man were the only ones in store. She walked over to him and explained store specials ‘buy one get second half off clothing and jewelry’. She walked away . I asked before she acknowledged the gentleman… didnt respond . He even said she walked over there. I walked over to where she was hanging a dress and asked again about the book. She never looked at me or said anything. I left ! Ohh did I mention I am African American and it was very obvious she chose not to speak! Money is green she obviously didn’t need it. The shop owned by a local was right across the walkway… she was very pleasant and did quite well...

Very rude and condescending to customers (Robyn)! I listened to her treat other customers ahead of us very rudely. When we checked out, she remarked that all sales are final and refused to give us an itemized receipt. Said we don’t need it because all sales are final. However, a few days before (Karen) gave us an itemized receipt and treated us very nicely. Robyn needs to learn how to treat others nicely and with respect. We won’t be returning to this shop and have let our friends know and to not recommend this shop if Robyn is behind the counter. Although clothing and jewelry are somewhat nice, its nothing special and it’s definitely not worth the condescending and rude...