A Summer's Garden Florist — Local services in Kenosha

Having always ordered flowers from Summer's Garden dating back to 1999, I was always impressed and would suggest that others go to get their flowers there. Today, I ordered a floral arrangement that was listed on the florist's webpage and chose the "deluxe" arrangement (which of course meant a bigger price). However, when I saw the arrangement that was delivered it was more sparse and less impressive than the basic arrangement. After calling to ask what could be done, I was offered an option I have never heard before that "the arrangement could be picked up and the full price refunded" . This seemed to be the most insensitive and least effective solution to the Valentine arrangement I had surprised my parents with as a gift?! So, after all was said and done the owner offered to refund me 10% of the price and that didn't even cover the delivery cost!! I was just so annoyed by the customer service I will not use this florist again and will suggest that others look to other florists for their floral arrangements...

I now refer to this shop as a business of super heroes. They sure saved the day for my son's fiance on their wedding over Memorial Day weekend. Their theme was black and a deep red, so we landed on artificial bouquets. After three failed attempts online to get a bridal bouquet, I went in with an "idea" and begged for help a week before the big day. As you can see from the after photo, it turned out gorgeous and looked so wonderful in photos. All done in a quick and cost effective manner. Highly recommend this shop for their creativity, expert knowledge, and wide variety of gifts beyond my bouquet dilemma - you won't be...

My daughter, a Florida resident, sent a floral arrangement for my birthday. As a florist myself, I found the communication and aesthetic appeal of the arrangement to be excellent. However, by the third day, the flowers began to wilt, the roses drooped, and the entire arrangement developed an ammonia odor. Despite recutting the stems and providing fresh water and floral food, the damage was irreversible, resulting in a lifespan of only four days. This outcome is deeply disappointing, especially considering the cost exceeded $100. One would expect superior freshness at that price point. I cannot recommend...