Tucker's Provisions — Local services in Key West

Buyer Beware - Up to 50% Upcharge For Most Items This was always a favorite stop every time we came to Key West the last several years. Last Sept I relocated to KW full time. I needed a pair of shorts & I knew this would be the only place that would have something in the quality I wanted. I found a pair of Carve Design shorts. With tax I paid $91.38 for 1 pair of shorts. It seemed VERY high but I really needed a pair of shorts so against better judgement I bought them. I went back home, found the company online & the EXACT shorts were $65. If you signed up for emails, you scored 15% off plus free shipping. Went back a few weeks later. Found a dress on sale for $55 thinking I'd be ok with the sale rack, right? Wrong! Bought it, went back home, dress was not on sale from manufacturer & still $10 cheaper plus 15% off email coupon & free shipping. Few weeks later, saw pair of Outerknown Shorts for $120. Direct from manufacturer, $88 plus 15% off email coupon & free shipping. I just scored those shorts only sale for $35 from manufacturer & they're still $120 at Tucker's. Saw a cocktail book for $35 - bought same book on Amazon for $16.99. I understand KW rent is expensive, but you'd drastically increase revenue if you didn't way over charge from manufacturer's retail price vs taking advantage...

The owner of the store has terrible customer service and was very rude. We purchased an item(way overpriced- check online stores first) and took it back to out hotel and realized it was damaged. Not by us it was damaged when we bought by a defect we didn't notice until we got to our hotel. We let the tags on and went back to the store the next day to exchange it for an undamaged item. We didn't want a refund just a new item. The owner flat out refused. Told us we could give it to him even though we don't live in town and he would send it to the manufacturer and they would replace it. We said you can do that as a business owner and the one with a relationship with the company. He refused. He was further rude. Buyer beware! 1- we found out after the fact their items are way overpriced just buy direct from websites and save a lot. Oh and they were rude....

I’m a size 4 30 yo woman. As soon as I walked in the woman working the counter started suggesting oversized mumus to me as “so you”. I tried on a dress that fit me but she came running up telling me it’s too tight and she can see my “back fat”. Yep! It was a very farm style matronly dress too. But, she said, “You should take it off but thanks for giving it a try.” I don’t know if this woman (who was twice my size) was projecting or what but I can’t say I’ve ever been treated so rudely. If you don’t want to pay $100 for a t-shirt while being called fat, stay away. While I’m a pretty confident mom of 2, her issues could really damage...