Amazon Fresh Pickup - Kirkland — Local services in Kirkland

I order from here almost everyday. I started coming to pick up my order on my lunch. Just to get out of the house since I work from home and yeah, it's unbelievable.

The way people will just walk past you, as you're sitting in your car when you get out of your car to go find your order. It's like they just started packing it, although a text was sent to me, my order is ready.

The part that got me the most was I showed up 1 day, I sat in my car for 10 minutes. No one came. I got out of my car. Go inside, stopped a worker. The worker went and told the supervisor who not only did not acknowledge me but didn't even correct the issue.

Instead, that supervisor decided to ignore the fact that a customer is standing in the pickup location of an Amazon foods. It took some random worker, to actually acknowledge me and help me. Unbelievable.

That type of service, that level of service. Is disgraceful. Was I The wrong color ? Was I the wrong gender? Was my hair out of place? what was it?....

Whatever it was, I will tell you this. It was unprofessional, and it's stuck out like a sore thumb.

I actually dislike this location and it needs to be under...

Not truck driver friendly place. I will suggest to not go there if you’re not experienced driver. Not only the dock is almost impossible to access without damaging trailer yet Asian manager in purpose took his time to not unloading my guy just because driver asked for favor to hurry up after almost 3 hours, that he is not late for the next 2 stops. This guy signed clean BOL and didn’t tell anything to drive but called to broker and lied about temperature on reefer and that they rejected one pallet and driver refused to take it.(which didn’t happen) I have a feeling that they were trying to blame to us to get free product but likely we downloaded our reefer to prove they are liars. By the way our next 2 similar stops in different locations took only 20 minutes...

They don't even deserve one star in my opinion at this point. They have charged us for joining when we did not! We tried three times to get our money back and we're charged again all three times $100 for a gift card!? We can not seem to get a hold of anyone in our state to talk to and are still owed $300! We are scared to try again! Very angry and frustrated with them! We like the possibilities of their offers. But can't fathom using them for anything when they won't take care of business and owe us money because of their horrible...