Rainbow Shops — Local services in Knightdale

I visited the rainbows in Knightdale NC, the older black women with short locs was extremely rude and unprofessional. She was speaking to her colleague in a belittling tone in the present of consumers which is unacceptable either way. I was exchanging a burgundy coat that was too small , but she said she was unable to accept it because it has marks on it. I understood simply because it was in the back seat of my car where my younger daughter sits and she could have touched it stepped on it etc… so fine I’ll give it away. My eldest daughter also bought a key chain there a week ago and one of the employees did not remove the security tag I asked her to remove it, she said she didn’t kno if it was bought or not . First and foremost we work hard for everything we own an to be accused of taking a key chain is an insult. I understand protocol but this women was simply behaving terribly because she hates her job and did not want to be there, but that’s no excuse for her tone, demeanor, presentation or the way she treats other employees. She eventually did remove the security tag, but I will never shop with this location again due to...

I went there last week and the manager of the store was so disgustingly rude I came in uniform because I’m military and I overheard the cashier next to us asking my other friend if she wanted a military discount so I asked the lady about my military discount and she proceeds to tell me that she needs proof as if I’m not uniform so I provide her with the proof and everything after that was just very rude the way she handled me and everything so I proceeded to tell her that I appreciate the service that she gave me and she told me there was nothing she could do about that and that she’s like that with everyone and proceeded to argue with me all the way out the door she needs to be fired or this business will go under FAST ! My total came out to $35 And with the 10% military discount, it only took off .30 So when I saw that I proceeded to have her refund me because I didn’t no longer want the items Proceeded to argue, back-and-forth with me about people wanting military discounts that...

I bought a set with jeans and a vest. Very nice and trendy. The jeans were a perfect fit but the vest was too small. I tried to return it today and learned that the vest couldn't be returned because the tag had been removed. Cool! So after the cashier told me that, she proceeded to say, "is that a stain" and "it looks like it has been worn". And she snickered as if it was funny. I thought she was rude and disrespectful. She said people have been wearing items and then returning them. Please understand all people doesn't make this a practice. She was a large woman with a head covering on her head and a wrap over her shoulder. She could really benefit from a customer service class. I will take my business to a different location and not the one in...