Smoke Times — Local services in Knightdale

I’ve went in here a few times, great experience with the older gentlemen. Always friendly nice and answers any questions I have. I go in this morning to inquire about a vape. I asked the lady if they carried Hyde (they don’t FDA ban wasn’t aware). So I asked her what other options they have, she pointed me over to the little section of vapes they had. Firstly when I asked her what the difference was she seemed pretty agitated that I was asking her a question. I wanted to purchase so I asked her if maybe a few $s could be knocked off. Typically any smoke shop I go to they will usually take 1-2$ off if you ask. Well she responded very rudely with “it’s already cheap enough”. Her attitude from the beginning was horrible and now I’ll go out of my way not to shop here anymore. I actually didn’t care about the price it was 17$ I felt disrespected the way she responded to me. I would have actually bought the vape at retail price until she said that. It’s ok I’ll go to my local shop and get 2 3200 Puff Hyde’s for 15$ total. Thanks anyway. Just lost a loyal customer over an...

I’ve been coming to Smoke times for years now and Jimmy has always made the experience such a pleasure. Never once has he not greeted me through the door and instantly helped me with anything. with such a patient and kind soul, he makes it feel like less of a bother when I need assistance or have questions. Moved out of knightdale but always find myself coming back for the customer service...

Jenna was great. I knew I would be a minute late last closing so I called her and asked to please stay open 2 extra minutes and she did so with no complaints. She answered my questions with ease and I was out within a couple of minutes without holding her there too long. I really do appreciate her....