Went to return a wallet that I bought 1 day ago because it was too small for my all of my things, and when I went to return it the manager on duty looked at it 5 times, looked at the receipt twice, and took her time thinking about what she was going to say. AND THEN said well we can’t take this back because you’re missing the care instruction booklet that it came with. WHAT!!! No where on the receipt did it say that had to be returned with it. So then I found the booklet and she said “ okay you can wait in line” Mind you there was only one person in front of me, and she made me stand there for at least 5-7 minutes while she was in the back room. When I’m spending that kind of money in this store I expect to be treated with more respect than I was today. I can assure you I will NEVER shop at this...
Read moreA couple of years ago I found the cutest Michael Kors sunglasses. Last week I came home to find them chewed into tiny pieces by my dog who has separation anxiety. My husband scoured the internet to find them. They were discontinued and no where to be found. We came up to the Wisconsin Dells Outlet for a weekend away and just by chance, I asked a worker named Katie if they had any in back. They did not, but she offered to call other stores around to see if anyone else had them. She must have waited over 30min on hold with another store. She took my name and number and said she’d call me once she heard. Within the hour called back and had found them for me!!!! I was so excited!! Thank you Katie from the Wis Dells Outlet, you went above and beyond and totally...
Read morewaited in line with my wife and son over 1 hour,We understand so many in the store at a time no problem.a couple ahead of us waiting ,nice people,our son needed the rest room after waiting so long ,as me and my son got back to the store my wife had just entered, the girl at the door said we had to go in back of the line and wait again,what are you serious even the couple behind us said we could go in ahead of them we just went to use rest room for our son ,this girl power hungry woman to control people was rude ,expected me and my son to wait a hour in line again while my wife was in the store she knew my wife just went in the store ,I called my wife told her we cannot come in we were told to go to the back of the line ,no more will we spend any money at...
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