National Furniture & Mattress — Local services in Lake Ridge

I am writing to complain about the service I have been given by your store when I purchased a recent item. I bought a mattress in your store and it shows me to be a bad item and I have been facing so many problems related to the item. I still have the warranty period of the mattress so I tried to return it in that warranty period and to replace the product as your warranty covers that domain.

Instead, my concern was offered the ‘solution’ of taking the matter to court to solve it. This is not only unprofessional, but is surely out of line with any company that prides itself on its customer-facing nature.

It has also willingly inflicted unwarranted stress and hassle upon me - in flagrant violation of the level of service that National Furniture and Mattress Store...

The staff are incredibly knowledgeable — they listened to what I was looking for and offered helpful suggestions without being pushy. They truly cared about finding the right fit for my style and budget.

The quality of the furniture is outstanding. Every piece feels solid, well-crafted, and built to last. I was especially impressed with the variety of designs — whether you want something modern, classic, or cozy, they have it all.

Delivery was fast, smooth, and professional. The team set everything up perfectly and made sure I was satisfied...

National Furniture & Mattress is an awesome furniture store. The prices are unmatched in the Woodbridge area, offering a large selection of different layouts for your home.The sales associates are very professional and will work with you to give you the best deal possible. I was welcomed by Denise(sales associate) upon entering the store. She was very warm and welcoming to say the least. An accommodating and family friendly environment. Take my advice, go in and see what they have to...