As you can see, still no apology from the ownerājust excuses. I said I wasnāt coming back, and instead of addressing my hair falling out, sheās focused on a āmissed appointment.ā Who would go back to a hair dresser who did this? And it matters when I write the review? Kate will always default to anything she perceives the other person as doing wrong. Admit the hair dresser messed up my hair and move on - itās not hard.
Kate told me to bring the fallen extensions to my next appt. Now sheās claiming itās my fault I didnāt just walk in with a hair extension? She always set the schedule herself, I trusted her as the professional, esp. for $3,000. Thatās my fault now too? š£ I was 100% told 2 packs of hair during my consultation.
Bragging about 20 years of experience doesnāt give an owner more awareness and consideration. A few years ago, I asked her what her fee was for extensions, she told me ādonāt worry you canāt afford meā. The holier than thou hasnāt changed.
Charging 550$ for a pack of hair that is 200$ is already a red flag for hair that is dry, brittle, poor quality. During my consult was told Iād need 2 packs of hair, day of was told 3; sure, hereās another $550.
After my last maintenance w/ her employee, my tape ins were growing at an angle and after 4 weeks 2 pieces falling out, a piece growing past my ear. MY OWN HAIR was falling out with it.
I told Maggie and Kate, no apology, just āsave the piece and bring it inā. That same week, 5 more pieces came out, my OWN HAIR FALLING OUT with it. I told Kate, she said it could be from the way Iām brushing it. Iāve had them for 6 mos at that point, I know how to brush my hair.
Next, she blamed me again and said she told me to come in at 5 weeks. Lies, I have texts of her scheduling 6-7 weeks with me, she told me the same in person. āwell itās up to the customer to make those appts at 5 weeksā, if Iāve paid you nearly $3,000, I should trust your advice when you tell me 6-7 weeks. Also - any sympathy about the extensions I paid $3,000 for that are now falling out with my own hair? No.
My new hairdresser confirmed there was too much/too little hair between extensions and placed wrong.
Never checked in to see if I figured out what to do. This left me in a bind as I needed my maintenance done that week. If Iām paying you $1700 for install, I should get that same person for maintenance, not someone I didnāt anticipate hiring whoās in training (which isnāt the trainees fault). I felt disrespected, not considered, gave $3,000 to this business for 6 months worth of extensions; in itself were...
Ā Ā Ā Read moreI had the absolute pleasure of having Kate work her magic on my hair, and let me just say, she is a true artist! From the moment I stepped into her salon, I felt welcomed and at ease. Kate's warm personality and genuine passion for her craft immediately put me at ease, and I knew I was in good hands.
First off, let's talk about the extensions. Kate seamlessly blended them into my hair, creating a look that was not only natural but also incredibly stunning. The color match was spot-on, and the extensions themselves were of the highest quality. I've had extensions done before, but none have looked as flawless as the ones Kate did for me.
Now, onto the color. I came to Kate with a idea of what I wanted, and she took that vision and brought it to life in ways I couldn't have imagined. Her attention to detail is unmatched, and she took the time to ensure that the color complemented my skin tone perfectly. The end result was a gorgeous, multi-dimensional hue that breathed new life into my hair.
What truly sets Kate apart, though, is her dedication to her clients. Throughout the entire process, she listened to my concerns, offered valuable insights, and made sure I felt comfortable every step of the way. She didn't just give me a new hairstyle; she gave me a confidence boost that I'll carry with me everywhere I go.
If you're looking for a hair stylist who is not only incredibly talented but also genuinely cares about her clients, look no further than Kate. Trust me, you won't be...
Ā Ā Ā Read moreThe extraordinary women at B Glam Beauty continue to blow my mind. The knowledge, experience and patience they have is like no other. I have been getting hair extensions for a few years now and when I first got them I was completely clueless. I wanted the length and fullness but I didn't want a ton of maintenance. Kate took the time to listen to what I wanted and came up with the perfect plan for me. I've always been the girl who had more of a greasy scalp and washed my hair often. Between the amazing service and quality products I have beautiful extensions that last. I feel so beautiful and confident. I drive about an hour to sit in a chair where I feel so comfortable and valued as a client. I can say for certain that they appreciate me just as much as I appreciate them and that's hard to find these days. Thank you ladies for...
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